About SSON
The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals.
We provide the roof under which key industry experts and organizations share their experience, knowledge and tools, and your practitioner peers connect with other all over the world, face to face and online.
SSON focuses on developing its members through providing training, tools, and networking opportunities. Our staff works from international offices in New York, London, Singapore, Sydney, Johannesburg, Berlin and Dubai to research current trends and developments in shared services.
The SSON Team
Barbara Hodge Online Editor Shared Services & Outsourcing Network,
USA |
Barbara Hodge has been with the SSON since 2000, having served as editor of Shared Services News from its launch until it was discontinued as content moved online, in 2008. She is now responsible for all online content that is posted for the wider SSON community..
Prior to SSON, Barbara was Editorial Director at Armstrong Information, a London-based specialist publishing firm, with responsibility for the launch and editorial content of a number of management journals including corporate communication, change management and business process reengineering.
Contact Details
Phone: +1 904 824 3631
Email:
barbara.hodge@ssonetwork.com
Sarah Clayton Global Director of Strategy and Planning SSON,
UK |
Sarah has worked in the IQPC group for 13 years and has seen the take up of the shared services model and SSON's membership grow exponentially in that time. Prior to working with SSON Sarah was Managing Director of IQPC's London office and started offices in the US and Singapore for the group.
Contact Details
Phone: +44 (0)20 7368 9347
Email:
sarah.clayton@ssonetwork.com
Niamh Byrne Online Editor SSON,
UK |
Niamh Byrne hails from Ireland and has a degree in Media Studies, graduating from the University of Ulster, Coleraine, Co Antrim in Northern Ireland in 1997. Following a year and half working in advertising for Channel 5 in London and a stint of globe-trotting, Niamh completed a post-graduate diploma in journalism in Griffith College, Dublin in 2001. She went on to build a career in radio and television production - working on lifestyle, health, political and current affair programs, eventually producing a live television show for RTE television in Ireland. Since re-locating to London in 2007, Niamh has been working for SSON, beginning as a conference director producing events for SSON in the UK, Eastern Europe and the Nordic Region. So with a strong knowledge of the Shared Services and Outsourcing market, she has married this experience with her journalist skills to become online Editor of SSON.
Contact Details
Phone: +44 (0)20 7368 9566
Email: niamh.byrne@ssonetwork.com
Emma Beaumont Global Head of Events SSON,
UK |
Emma is responsible for ensuring continuous improvement of content, format, strategic direction of SSON's Global event portfolio, and works closely with SSON’s regional and local cross-functional event teams internally, to drive growth, consistency, quality control and innovation across all products.
Externally, Emma’s position offers support to SSON’s global business partners and members, helping to understand cross-regional strategies and objectives, and how SSON can best support members’ business needs at a local and international level.
Prior to this role, Emma led the SSON’s European SSON team for 4 years.
Contact Details
Phone: +44 (0)20 7368 9570
Email: emma.beaumont@ssonetwork.com
Matt Harfield Commercial Director Shared Services & Outsourcing Network (SSON),
UK |
Matt leads the online sales strategy for SSON. With over ten years experience in events, exhibitions and sales Matt develops relationships with the vendor community to deliver lead generation tools, thought leadership platforms and strengthen sell-side brand awareness. With an extensive and fast growing portfolio of services SSON currently offer webinars, whitepapers, market surveys, interviews, online advertising and a great deal more.
Contact Details
Phone: +44 (0)207 368 9493
Email: matt.harfield@ssonetwork.com
Ben Knowles Online Marketing Director Shared Services and Outsourcing Network, UK,
Shared Services and Outsourcing Network, UK,
UK |
Benjamin Knowles leads the strategy and development for SSON online. With over 10 years experience in the online sphere, Ben has considerable experience in the Travel, Tourism and Event industries. Ben's primary focus is to develop the network's ability to deliver the latest industry information and trends through a constantly evolving range of online mediums including Webinars, Whitepapers, Social Media and now the Cloud! Ben also works closely with the online vendor community helping them structure and better leverage their online marketing activities for lead generation purposes.
Contact Details
Phone: +44 2073689371
Email: ben.knowles@ssonetwork.com
Naomi Secor Global Director The Shared Services and Outsourcing Network,
US |
Naomi has worked within the IQPC group for 7 years. In 2008 she transitioned to SSON as Global Program Director overseeing the large scale production of the Flagship Events Portfolio across the North America, EMEA, and Asia Pacific regions. In this role she is responsible for directing the intellectual content behind each product as well as working with external partners and sponsors to develop their messaging strategies and support their overall business development goals.
She as acquired extensive knowledge of the shared services and BPO markets and continues to liaise with external thought leaders to stay on top of current trends impacting the community at large.
Emma Parker Marketing Coordinator The Shared Services and Outsourcing Network,
UK |
Emma joined SSON in January of 2010 fresh out of university as an intern. Emma joined James on the marketing side for our Global series of events later that year. Working closely with teams from around the globe she is responsible for the marketing through social media and liaising with sponsors and speakers alike to entice thought leaders and game changers to our global portfolio.