Prep Yourself on Project Management SSOPro covers all the bases for your SSO skillset. Meet the woman who designed the “Project Management” program, and find out why she considers the discipline and tools associated with PM as essential. SSON...

Finnair Customization through deeper involvement Understanding clients’ core business helps Finnair’s SSO tackle the dilemma of balancing standardisation with customers’ increased desire for industry specific specialisation. SSON’s online editor, Barbara Hodge, interviews Patrik Forsström, Head of Financial Services, Finnair...

For the App oriented among you Just in time for your practitioner on the go, SSON launches the first ever virtual, trans Atlantic event. Don’t miss it – starting at just $99… SSON Select Select 2007   SSON is...

How will “services verticalization” save you? As economic conditions remain treacherous, and shared services organizations reach a maturity plateau – where will the next source of value come from? SSON Select Select 2007   As economic conditions continue to...

The New BPO Skin in the Game No longer restricted to a “contract” but a real partnership, with both sides sharing risk and reward. It’s happening already at Microsoft’s OneFinance group and is undoubtedly the way of the future.

Talkstars 2012 Lew Bader from Pearson Who’s going to be leading the Order to Cash debate in 2012? SSON Select Select 2007   In the run up to Shared Services & Outsourcing Week 2012, we are cornering some of our keynote...

World’s Most “Technologically enabled Company” P&G’s CIO and head of Global Business Services, Filippo Passerini, on how the GBS group is making CEO Robert McDonald’s vision a reality SSON Select Select 2007 Robert McDonald, P&G’s CEO, in a recent...

Ambition Drives Transformation at NEC NEC Europe's SSO might not be the biggest in terms of sheer scale, but what it lacks in size it more than makes up for in ambition and drive. SSON Select Select 2007 Outsource...

Are You Prepared for the Eurozone Crisis? Simon Brown and Stuart Martin comment on potentially far reaching external factors that could radically impact Europe’s Shared Services arena. SSON Select Select 2007 Following closely on the theme of their previous...

Upskilling Having completed SSON’s SSOPro course, Santosh Awasarkar of WNS makes some quick gains in Quality Management. Select Select 2007 Having completed  SSON’s SSOPro course, Santosh Awasarkar of WNS makes some quick gains in Quality Management. I have already applied...