Vital, Government’s shared services department under the Ministry of Finance has reaped savings of over US $1 million (78%) in travel insurance premiums for the whole of Government. Vital is Singapore’s largest back-of-house shared services centre for the government’s public sector provides centralised travel insurance programme for its public officers...

BuyingTeam has announced a long-term procurement outsourcing contract with global energy provider BG Group. This new relationship marks the beginning of buyingTeam managing BG’s indirect expenditure in the UK with potential roll-out on a global basis during the lifetime of the contract...

Taking advantage of SSON’s SSOPro course to strengthen her skill set…...

Everest predicts the procurement outsourcing market will increase to around $175 billion within a few years. Clearly, procurement outsourcing is not going away. But, given remuneration is invariably a gain-share model, what incentive is there to ensure buyers are getting real value?

How do you share the message that you are moving from a site-based to a global structure for services delivery? Who needs to know? And in what order?

Guy Nicholson, General Manager, Shared Business Systems, believes looking at business intelligence reporting is the right thing to do as a service provider – and explains how to get a better handle on the ever-changing change management processes...

Insurance group Zurich Financial Services has renewed its outsourcing arrangement with Capita, a UK-based provider of BPO services, for another 11 years from 2015 to 2026...

Meet Miki Mølgaard, Head of Facility Management at Post Danmark A/S, part of PostNord AB. Taking advantage of SSON’s SSOPRO course to strengthen his skill set and find solutions to day to day challenges...

South African alcoholic drinks giant SABMiller is beginning to reap the rewards of an ambitious procurement and finance transformation project...

Jonathan Bradbury, a veteran of 20 years, tells us what qualities we should look for in transformation leaders, and shares insights on the Asian talent pool, in particular.