Europe
The 2010 Shared Services Excellence Awards were presented at Shared Services Week on May 25th at the Edinburgh International Conference Centre, Edinburgh, UK.
Once again the great and the good of Shared Services gathered for the annual gala dinner and awards ceremony - and were soon entertained by BBC newsreader and television presenter, Fiona Bruce. Following dinner, Fiona gave hilarious accounts of the mis-haps that can occur on live television - where anything is liable to go wrong, which suitably calmed any nerves the nominees may have had.
Fiona then introduced the awards ceremony which saw a succession of winners and honorary mentions receive the acclaim of their Shared Services peers - and, of course, the very fetching Shared Services Excellence Awards themselves. By the end of the evening the audience had greeted an array of truly worthy winners - outlined below.
The Shared Services & Outsourcing Network would like to offer sincere congratulations to all the winners for 2010 and, indeed, extend this to everyone who entered, as the standards of entry this year were once again of a very high level. Roll on 2010!
And the winners were...
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Best New Captive Services Delivery
Winner: UBS Poland Services Center
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Honorary Mention: May Gurney Integrated Services plc
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Best New Outsourced Services Delivery
Winner: WNS Global Services Pvt. Ltd. & Lastminute.com
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Honorary Mention: Steria & NHS Shared Business Services family health services
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Best Mature Captive Services Delivery
Winner: Diageo Business Services Budapest
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Honorary Mention: Colt Telecom Group SA
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Best Mature Outsourced Services Delivery
Winner: Service Personnel & Veteran’s Agency (SPVA) and HP
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Honorary Mention: Steria & NHS Business Services |
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Thought leader of the Year
Winner: Tom Olavi Bangemann Vice President Business Transformation, The Hackett Group
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Winner of Winners
Winner: Service Personnel & Veteran’s Agency and HP
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The Advisory Judging Panel
An objective panel of judges evaluated and scored each application. The panel contained leading experts and practitioners in the shared services field and judging organisations were excluded from submitting applications for the category they were judging. Supporting sponsors helped make the Shared Services Excellence Awards 2008 possible. In no way were they involved in determining award criteria or decisions about award winners. Supporting sponsors may not be on the Shared Services Excellence Award Advisory Judging Panel. The Shared Services Excellence Awards Judging Panel 2008:
- Patrick Arlequeeuw, Vice President Global Business Services, Procter & Gamble
- Lynda Atherton-Miles, Director, Cummins Business Services Europe
- Carl Barnes, Head of Country Accounting Centres (CAC) UK & Ireland, DHL
- Dan Foley, Business Services Centre Director, ITV
- Lisa Hooley, Director, Tetra Pak Business Services Ltd.
- Fraser Kirk, Programme Director, Coca Cola Enterprises
- Maarten Verburg, Finance Service Centre Manager, DuPont