Sam Poston reflects on a career in Shared Services and Outsourcing

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Sam Poston has seen it all. Fifteen years ago, he chaired the SSON’s first Shared Services & Outsourcing conference [actually, it was just "shared services" back then––outsourcing was yet to enter the scene!] for about 100 delegates and a handful of vendors. This March, the 15th such conference saw over 800 delegates congregating in Orlando. The delegate profile has changed significantly over this period. What was once a functional leadership role is today a shared services...

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