Digitalisation is Springboard for Customer Acquisition
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One of the key reasons companies are considering BPO is to leverage transformational or technology-based solutions. That’s where many are struggling to implement on their own, and it’s where partnering with a BPO provider can have the biggest impact. Where HP’s Enterprise Services team is seeing a lot of interest is in harnessing new technologies to support customer acquisition and turning that data into real insight.
Barbara Hodge asks HP Enterprise Services' EMEA BPO...
