Leadership Tips: How to Develop and Retain a Strong Middle Management to Drive Performance Excellence

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Unlocking Value, Improving Productivity and Maintaining Your Competitive Edge Through Dynamic Leadership Development – an Evaluation of SSO Mid-Management One of the key drivers of performance excellence in Shared Services is "management". Though the concept is as old as the hills, the skill, and all that goes with it, is often forgotten amidst the excitement of new technologies, alternative sourcing opportunities, and process improvement. Nevertheless, the fact remains: a good man...
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