 | | Increased control through outsourcing: measuring the effectiveness of finance and accounting solutions This ACS whitepaper looks at how companies can reduce costs by streamlining and automating operations which in turn will give them more control of their F&A information compared to handling it in-house. But how is this possible? Read this whitepaper to find out... |
 | | Mahindra Sataym: benefiting from the recession through outsourcing This Mahindra Sataym whitepaper explains how partnering with the right BPO service provider can help you not just outlast the recession but even make money... |
 | | SDI: Customer Contact Center Scotland Scotland is a world leader for customer contact operations. This Scottish Development International whitepaper looks at why companies like Dell, IBM, O2 and Tesco all chose to locate their customer contact centers in Scotland and why Scotland offers a return on investment without a reduction on quality... |
 | | Industrialized Virtual BPO This whitepaper discusses background, approach and strategies to achieve a next generation outsourcing service delivery model – Virtual BPO for back office services and how this can be industrialized to achieve compelling and sustainable business results for clients and providers. |
.png) | | Basware Open Network Enabling E-transactions Around the Globe This white paper reveals how the Basware Open Network provides Basware’s customers with extended global reach and ease-of-access to supplier networks regardless of the e-invoicing service provider their suppliers utilize |
 | | Automation in Purchase to Pay process In this whitepaper Itella looks at how to convince the suppliers to move to e-invoices, how to deal with paper and electronic invoices in different formats and what automation means in the Purchase to Pay process |
 | | An Assessment on the Future of Captive SSCs In this whitepaper Capgemini discusses the challenges Captive Shared Service Centers face, the global environment and what the future holds for these centers |
 | | Growth of Shared Service Centers in Scotland Scottish Development International explains why Scotland is the ideal shared service center location by providing an overview of Scotland's demographics and key factors |
 | | Unit 4: Market Comparison Report: How Does Your ERP System Architecture Address Change? This Market Comparison Report explains how you don't need to blow your budget when implementing a new ERP system |
 | | Analytics & P2P: Using spending and payment insights to drive savings and working capital management strategies Spend Matters research suggests that the most powerful approach in defining an ideal future transactional buying and P2P state comes not from what we've expected to achieve in the past, but what we can challenge ourselves to quantify, benchmark, define and measure in the future. |
 | | Get More from Your Non-Core Spend: Realizing Value from Procurement Outsourcing Everest Research Institute provides first in-depth report on how executives can capture and sustain millions in lost savings |
 | | How Procurement & Finance Executives can create bottom line impact from Source to Pay Enterprises often focus too narrowly on cost savings and lose sight of critical measures like improving bottom line impact, reducing Total Cost of Ownership (TCO), improving customer satisfaction and achieving global cost competitiveness. This paper highlights how CFOs and CPOs can deliver bottom line impact |
 | | Spend Visibility and Beyond - Analytics Broader Role in Procurement and Supply Chain Analytics and P2P: Using Spending and Payment Insights to Drive Savings and Working Capital Management Strategies |
 | | Getting the Most From ERP Procurement and Spend Management Applications An ERP Outlook: Are SAP’s and Oracle’s Spend Management Capabilities a Fit With Your Own Technology Plans? Part 1 |
 | | Achieving World Class Effectiveness in the OTC Process The CFO’s dilemma can be summed up in one simple question: “Do you preserve cash flow or invest and prepare for the upturn?” |
 | | Your Path to Accelerated Finance & Accounting Transformation This whitepaper demonstrates how change can be achieved at reduced cost without compromising quality or productivity. |
 | | The Next Generation Shared Service Center – What Have We Learned? This exclusive analysis reveals the main drivers and perceived challenges among corporations migrating to a shared service center model. |
.png) | | Substantial Savings through Automated Purchase-to-Pay Process The objective of this whitepaper is to help Chief Financial Officers and SSC Directors easily spot cost-saving opportunities by introducing today’s possibilities for purchase-to-pay process automation. |
 | | Video: Swisscom AG drive efficiency in HR operations through SAP Swisscom AG is a Switzerland-based company which offers telecommunication services primarily in Switzerland and Italy, employing 17,000 people. This video explains how all HR processes have been integrated into the Shared Services Organization, which has been transformed with 2 solutions from SAP – NetWeaver and self-service platforms for employees. |
 | | Beyond the Basics: Using Spend Visibility to Drive More Than Category Sourcing Strategies and Spend Reporting Learn ways in which you can drive entirely new levels of savings and compliance through spend analysis. |
 | | The Intersection of Analytics and Supply Chain Risk Management — Using Intelligence to Drive Early Intervention Learn ways in which you can leverage supplier intelligence and analytics to drive early intervention in potentially high-risk situations |
 | | Adding efficiency to your Invoicing Processes This whitepaper will help you discover how you can achieve continuous cost savings to your accounts payable process and gain the tools to manage your suppliers better through efficient invoicing. |
 | | Utilising Shared Services to Drive Sustainable Business Benefits Experience in both the private and public sector indicates that shared services can deliver 20-70 percent savings. |
 | | Executive Dilemma: How do you Know if Your Cost Structure is Optimum? Historically, benchmarking has been the first step, but there are other options. Map the alternatives to determine the best fit for your situation. |
 | | Whitepaper: Planning & Launching Shared Services Industry insights and examples of implementations and suggestions for buyers and providers involved |
 | | Avis Europe Boosts Process Management with UNIT4 In this study European leading car rental company Avis explain how they implemented a pan-European Coda ERP solution from UNIT4, which saved them money and time, maximising return on their investment. |
 | | Transforming HR via effective delivery of HR Services Case Study Mike Lapetina, VP HR Client Delivery Operations at Unisys, explains in this presentation how the organization leveraged the Enwisen multi-tier model to improve HR delivery of services inhouse |
.png) | | Rules of the Road: Developing a World Class Request for Proposal Developing a world class Request for Proposal is an important first step in finding the right data center solution, with the right partners, at the right price point. Follow the “Rules of the Road” and you will be on the right track in no time. |
 | | Source to Pay 2.0 - Drive best in class S2P performance Only a very small number of companies achieve elite status where their sourcing and procurement organization deliver the best possible performance - measured in total cost of ownership (TCO), working capital or availability of materials. Read how you can extract maximum value from virtually every aspect of the source-to-pay (S2P) process to join this group of top performers. |
 | | BDO present:The Consequences of Non-Compliance in Global Business A study which examines the penalties and regimes that are in place for failing to comply with regulations the world over. The responses of 67 of those countries are summarised in this report. |
 | | Increase process performance with innovative BPO services While the growth of BPO services in Asia has been impressive, the industry must look at the use of technology to simplify and automate complex business processes instead of relying on low labor arbitrage |
 | | Skanska & Lufthansa AG slash procurement costs This paper demonstrates how Skanska and Lufthansa AG employed electronic procurement from IBX to promote efficiency and cut costs dramitically. |
 | | Achieving high Performance through Shared Services A global, cross-industry study conducted by Accenture of over 275 executives with responsibility for shared services in their organizations, uncovered that those who are masters in their shared services approach and delivery are reaping the benefits of the operating model. |
 | | 7 Procurement Outsourcing Myths, Demystified Genpact’s insights into 7 common myths can help drive best practices, set correct expectations and bring about increased success in procurement outsourcing initiatives. |
 | | The Healthcare Dilemma: An insider Perspective Find out how to respond to the dramatic changes in the US healthcare Administration |
 | | Technology enabled HRO Model as a Fast, Growing Platform for Your Organization in China and Asia A recent CDP survey stated that over 70% of companies believe HR transformation is a MUST in their strategy to accommodate an average |
 | | Invoice Automation: The CFO Perspective - Survey & Insights The research finding's details the impact of invoice automation on the financial performance of an enterprise. It highlights the challenges and opportunities faced by organisations to streamline the Accounts Payable process and minimise the time and money spent on invoice-receipt, validation, coding, matching and approval. Finance, IT and Heads of Accounts Payable should use this research to formulate a strategy for invoice automation. |
 | | Capgemini; Where in the World? Selecting the location for your shared service centre The factors in choosing the optimal location for your shared service organisation need to go beyond obvious considerations of tax and labour cost arbitrage. This Capgemini whitepaper explains.... |
 | | Wipro Whitepaper: Improving Order to Cash Cycle True optimization of the order-to-cash cycle requires an end-to-end view of the entire process; achieving this involves far more than fine-tuning some systems and processes. Wipro elabortaes on this process further in this paper. |
 | | Trintech Europe OTC: Reconciled to a better future? The task of reconciliation may be at the unglamorous end of management processes but few companies can afford to ignore the perils of unreconciled accounts. Continuing its focus on OTC in Europe this Trintech whitepaper offers a fast solution.... |
 | | Concur Whitepaper: Managing the T&E Lifecycle On behalf of Concur, Aberdeen Group surveyed T&E and financial managers to identify the key drivers and challenges in moving to the next level of T&E management. |
 | | Concur Whitepaper: Travel & Expense Management Concur demonsatrates how travellers can now have expense claims automatically uploaded to the system to process their reimbursement quickly and efficiently |
 | | Trintech: Reconciliation Software Matches Expectations In the face of a more open EU, stringent auditing standards and Sarbanes Oxley; companies need stringent reconcialiation management skills and tools |
 | | Capgemini Whitepaper:Setting & Delivering ambitious SSC Whether you are in crisis mode or looking to structure for the recovery, it’s highly likely that you’ll be considering your sourcing options in a bid to either release liquid assets or drive competitive advantage. |
 | | Fiserv Whitepaper: Achieving Operational Transformation Shared services are looking for ways to leverage organizational restructuring and enhanced technology platforms |
 | | Recovery Audit and Overpayment Detection Recovery Audit and Overpayment Detection Thanks to a challenging global economy, today’s business environment has never been more complex. Many firms find themselves struggling to stay afloat thanks to tight credit, a downward pressure on prices and reduced demand for their products and service |
 | | Neocase Whitepaper: Improving HR Productivity & Employee satisfaction through Technology-Based Case Management Neocase Whitepaper Improving HR Productivity & Employee satisfaction through Technology Based Case Management Consider how technology can be successfully implemented within your organization in order to help manage your human resource needs. This paper identifies the functional areas for |
 | | 5 Steps to Automating Accounts Payable This white paper proposes a five-step approach to automate an accounts payable operation, describing the typical costs of processing invoices manually and the saving that can be achieved with each of the incremental steps. |
 | | How to choose an International Payroll Provider How to choose an International Payroll Provider onClick="pageTracker._trackEvent ('Link', 'Exit', 'Intercomp Download Center Home');" This whitepaper describes 3 main reasons why multinational companies would want to switch to international payroll. It also gives guidance on choosing international pa |
 | | Enabled Business Process Outsourcing The Business Process Outsourcing (BPO) industry is evolving from a low-cost labor option to a flexible model for transforming industry-specific processes with targeted and increasingly automated solutions. |
 | | Complying with Foreign Corrupt Practices Act (FCPA) The Foreign Corrupt Practices Act (FCPA) was passed into law in 1977. The FCPA can be broken down into two parts, violating either of which constitutes a separate offense. |
 | | Everest Market Vista - 2008 in Review Everest Research Institute’s Market Vista provides detailed quarterly updates on market developments such as location costs and risks, opening and divestitures of offshore delivery centers, outsourcing transactions, and supplier performance. |
 | | Your Shared Services Organization is only as strong as you make it
Your Shared Services Organization is only as strong as you make it
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Although even a poorly designed and implemented shared services center approach can be an effective cost-cutting tool, it can also lead to mor |
 | | Outsourcing Law - Introduction to Outsourcing and Offshoring
Outsourcing Law - Introduction to Outsourcing and Offshoring
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Outsourcing (or “global sourcing”) is a business discipline based on principles of comparative advantage reflected in the “build-vs.-buy-vs. |
.gif) | | Operational Excellence within Continuous Change Having the ability to align teams within multiple dimensions of thought is a critical skill of Shared Service Leaders of the future. This core skill will also be the vital dynamic that enables the strategic congruence between SSO’s and their core business. |
 | | Managing in a downturn
Managing in a downturn
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The world has changed in the short time between the Chancellor’s Pre-Budget Reports in 2007 and 2008. In October 2007, he described an economy continuing to grow strongly and a Government m |
 | | Leveraging Technology to Provide Better HR Services with Fewer Resources and Lower Costs
Leveraging Technology to Provide Better HR Services with Fewer Resources and Lower Costs
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The Challenge of HR Transformation
There has been a lot of talk in recent years about transforming the Human Res |