Video: Swisscom AG drive efficiency in HR operations through SAP

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Swisscom AG is a Switzerland-based company which offers telecommunication services primarily in Switzerland and Italy, employing 17,000 people. All HR processes have been integrated into the Shared Services Organization, which has been transformed with 2 solutions from SAP – NetWeaver and self-service platforms for employees. This has led to cost-reduction and increased quality as the entire administration process is now automated leaving more time for the organization to concentrate to strategic issues in areas like talent management.

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