Meet The Team
Phone: +1 904 824 3631
Phone: +44 (0)20 7368 9553
Serkan is the Head of Digital Sales for the Shared Services and Outsourcing Network, under his guidance SSON’s global community has grown from 60,000 to 120,000 senior executives. Serkan is passionate about aligning content with strategic go-to-market planning, as well as helping to make complicated value propositions easy to understand for SSON’s audience of decision makers.
Serkan has supported many organisations with their digital marketing strategies since 2014, generating over 12,000 MQLs and he looks forward to adding to that number.
Phone: +44 207 368 9513
Sian Jenkins is responsible for aligning marketing and brand strategy across all of SSON’s channels, including 40+ global events; ssonetwork.com, (SSON’s editorial, content and membership portal); Shared Intelligence, (SSON's practitioner-only online forum); and SSON Analytics (SSON’s data analytics and research centre). With over 120,000 members accessing multiple online channels and products across 7 different regions in multiple languages, ensuring clear communication of what is available, how, where and to whom is Sian’s every day challenge!
Rochelle Hood serves as Global Head of Customer Analytics and Research for SSON where she is responsible for enhancing member value and experiences.
Rochelle has managed operations and led projects in multiple disciplines including shared services, call center operations and information services. She is a certified Project Management Professional (PMP) attaining her credentials from the Project Management Institute and is a Lean Six Sigma Green Belt. Rochelle holds a BSc in Accounting and a Masters in Business Administration. Rochelle’s professional experience includes project management, process excellence and service delivery roles at IBM, QVC and companies in the defense contracting industry.
Phone: +1 321 574 8823
.Back to Top
Sally’s role has two facets; first and foremost she is responsible for overseeing the programme, content, speakers and project management for SSON’s two largest annual summits, Shared Services & Outsourcing Week North America and Shared Services & Outsourcing Week Europe. She works with global shared services leaders to uncover hot topics, key challenges and future direction for the SSO market and feeds all of that into SSON’s cutting edge summits.
Secondly, Sally consults with SSON’s regional teams in Asia, Germany, the U.K. and the U.S. to ensure that SSON’s conference content is of the highest possible standard worldwide and that SSON’s teams continue to strive for excellence. She also provides invaluable global insight to SSON Analytics, SSON’s data analytics centre based in Singapore.
Before taking on her current role, Sally spent four years in Singapore as Production Director for the Singapore office of IQPC. She was responsible for managing a team of event producers who produced and managed a range of business conferences including SSON’s Asia series, encompassing events in China, India, the Philippines, Malaysia and the flagship Shared Services & Outsourcing Week Asia in Singapore.
Phone: +49 302 091 3406