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Podcasts

SSON regularly posts podcasts with shared services and outsourcing leaders, in which we asked them about their current strategies, and in which they share tips for success. You can download these podcasts and listen to them any time: on the train, on the walk to the station, or filing paperwork at your desk!

SSON Podcasts Podcast Series

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John Deere’s finance strategy for emerging markets: John Deere’s Finance Strategy for Emerging Markets F&A functions today are overwhelmed by service delivery options. So, how is the world’s leading tractor company plowing its way into emerging markets? John Deere considers the US and Western Europe fairly mature markets, from a finance perspective. Given its extensive investm... Listen now

10/28/2013

Current Podcast

Other Podcast

What can American Express teach you about payments when it comes to payROLL?: EMEA presents a challenge to payroll: dozens of countries, each demanding a somewhat localised approach, make it tough to drive standardisation across the region. American Express's strategy is to balance globalised processes with localised elements by leveraging outsource partners.Listen now

12/06/2012

Shared Services Leaders Podcast Series SSON

Current Podcast

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Shared Services Helps UN Align with New Public Sector Accounting Standards: The UN's Development Programme handles $5 bln a year, so when new public sector accounting standards were introduced, the sheer number of countries and monies involved required a brand new approach.Listen now

03/22/2013

Current Podcast

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2013 Thought Leader Rick Arpin on Leadership Skills: It's a global, cross-functional, fast moving world. So, what are the skills a shared services leader needs to be cultivating in current markets?Listen now

03/22/2013

Best Practice Interview SSON Podcast Series

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Vodafone rings in process-centric global shared services: Find out what happens when you turn a geographic-led model on its head, and replace it with a process-centric model: Vodafone is banking big on its GBS modelListen now

02/04/2013

Current Podcast

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Procurement: New Model Promises Step Change in Productivity Improvement: In a career spanning 30 years, Giles Breault has become the consummate Procurement professional. His last role at committed him to year-on-year improvements of 8%. In this candid interview he shares a 3-pronged strategy for transforming procurement – and introduces his vision of aligning teams to high cost areas. What he proposes is nothing short of revolutionary.Listen now

01/10/2013

BPO Leaders Podcast Series

Current Podcast

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P&G minimizes operational risk through Master Data governance: Over the past year P&G has decreased the number of "master data" defects within its system from 98.5 to 99.5 – a significant change given the potential for defective data to cause stoppages of massive proportions. Adnan Behmen, who heads the Master Data team within Global Business Services, explains how focussing on data input quality has reaped rewards.Listen now

01/17/2013