Genpact_OTCseries 

1. 

Achieving World Class Effectiveness in the OTC Process 
The CFO’s dilemma can be summed up in one simple question: “Do you preserve cash flow or invest and prepare for the upturn?” The approaches and solutions of the past will not work in these uncertain and unprecedented times.A key lever CFOs can pull to resolve their dilemma resides in the Order-to-Cash (OTC) process. This paper explains....
   
2. The Science of Maximizing Order To Cash Process Performance through Genpact’s OTC SEP (Smart Enterprise Process) 
Tuesday, July 20, 2010 - 11:00 AM ET - 12:00 PM ET 
Mark Wood, VP, Global OTC Practice Leader, Genpact; John Salek, VP OTC Solutions, Genpact; Prakash Hariharan, OTC SEP Leader, Genpact
   
3. 

Yahoo’s Top Prioirties for Order to Cash Services in 2010
Hernan Lopez Varela, Senior Director, Microsoft Alliance at Yahoo discusses the initial challenges of outsourcing to a BPO and the importance of building a strong partnership.
   
4.

OTC Transformation Delivers $40MM Business Impact at Penske
Frank Cocuzza, Penske’s Chief Financial Officer, describes improved efficiency and customer service as the prime drivers in moving his processes across to Genpact
 
5.  Genpact Roundtable: Preparing for the Upturn
As part of the SSON online Order to Cash series, Genpact recently held a roundtable to assess what is currently happening in the Order to Cash area. Part I looks at 'Recovery in the Post Great Recession.' 
 
6.

Genpact Roundtable Part 2: Benchmarking
As part of the SSON online Order to Cash series, Genpact recently held a roundtable to assess current developments in the Order to Cash area. Part 2 looks at the value of benchmarking and explains why this is critical to your business...
   
7. 

Genpact Roundtable Part 3: Technology
As part of the SSON online Order to Cash Series, Genpact recently held a roundtable to assess current developments in the Order to Cash space. Part I looked at Recovery in the Post Great Recession, while Part II explored the value of benchmarking. This final installment considers investment around technology...

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