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Questions

Through which mechanism your company tries to minimize cultural conflicts in projects that are outsourced?
When is the annual meeting for 2014 (the March meeting)?
You were referred to me by an individual working for The Hackett Group. I am an interested in obtaining performance metrics (i.e., what is measured, how they are measured and the calculated results) from like-kind &quote;Best In Class&quote;
tmartinabs | (1 answers) | Share your knowledge, answer this question.
I am evaluating centralization of Accounts Payable in Asia. Currently in 13 countries and believe that some processing cannot be taken out of existing countries. I would welcome a conversation regarding lessons learned and pitfalls.
bd091b3d-1ec9-a... | (1 answers) | Share your knowledge, answer this question.
I attended the HR SSO Summit on October 15018 in Orland Florida. We were suppose to get a link to the handouts and I haven't received one yet. When will I get access to the handouts? Thank you
vvlasek | (0 answers) | Answer
For those of you that attended the BAE SYSTEMS Finance Transformation case study webinar on 23rd October, please respond to this post if you have a question for the presenters. René and Nigel will monitor this topic and gladly respond to you. If y
nwarren | (0 answers) | Answer
One of our members has approached us explaining they are putting their toe in the water regarding BPO. They'd like to get input from our members on SLA targets and KPIs commonly built into contracts. Could you post your thoughts on this? If someo
barbara_hodge | (1 answers) | Share your knowledge, answer this question.
Shared services sup[porting growth agendas. We've recently posted a few stories of SSOs providing the agility and scalability for growth in Asia/Latin America. What specific examples can you share?
barbara_hodge | (0 answers) | Answer
Compliance lends itself to shared services. We are starting to see examples of EC regulations (REACH) being managed by inhouse SSO teams. What other examples are there for SSOs taking charge of specific regulations - around the world?
barbara_hodge | (0 answers) | Answer
Compliance lends itself to shared services. We are starting to see examples of EC regulations (REACH) being managed by inhouse SSO teams. What other examples are there for SSOs taking charge of specific regulations - around the world?
barbara_hodge | (0 answers) | Answer
I am manager of a shared service centre for the Grains Division with Noble Group. My customers are basically in – house, internal clients. Which is the best way to price my services to internal customers? Which is the best way to market our s
barbara_hodge | (0 answers) | Answer
I am a final year master of business administration student specializing in human resources. I would like information regarding the recent trends and practices with reference to RETENTION AND DEVELOPMENT STRATEGIES FOR GLOBAL SHARED SERVICES. Name:
barbara_hodge | (0 answers) | Answer
Question: I work for a large Engineering Resource company in the UK. We are currently seeing a huge rise in workload and I am looking for a feasibility study into the pros and cons of the outsourcing of work to help with costs and capacity in our bus
barbara_hodge | (0 answers) | Answer
Please could you send me the URL (or file) for the video on your website concerning BAE's finance transformation programme. This will be for use in a training course we are running, and we undertake to give your organisation full credit for the
Hi there, I am interested in understanding and obtaining information relating to industry trends and leaders of the cost per transaction in a financial shared service environment e.g. Cost of processing an invoice/Cost of processing an order?cost of
mahonp2 | (0 answers) | Answer
Was today's webinar (10/15/13) recorded?
Tobi - test - BH
barbara_hodge | (0 answers) | Answer
how do I change my user name and password to something I can remember?
e31e28ca-d20b-f... | (0 answers) | Answer
Please type your question here...
gneier | (0 answers) | Answer
Where do I take the survey for the October 15-18 Orlando Meeting
nbottino | (0 answers) | Answer
Where do I take the survey for the October 15-18 Orlando Meeting
nbottino | (0 answers) | Answer
Hi, I would like to get annual benchmark data for BPO industry. Is there any suggestions? Thanks!
Anonymous (not verified) | (0 answers) | Answer
Hi, I am interested to understand correlations between organizational size and economic impact after implementation of HR SSC. Are there any recent analytics?
dprokhorenko | (0 answers) | Answer
Hi, I would like to get an anual benchamrk for services of aour SSC compared to a good reference worldwide, Does anybody know where to get them? Where to subsribe? I would like to have them annualy under the same basis. Thanks!!
mauricio.gonzal... | (1 answers) | Share your knowledge, answer this question.
Hello, I'd like to get a copy of the presentation or watch a video of the webinar which was already recorded. The webinar which I want to see is 'Using simple tools like excel and outlook to drive efficiency across shared services' presen
sonya song | (0 answers) | Answer
Hi, I've signed up for SSON memebrship and try to download the white paper on &quote;The 5 principles for operating Lean HR | SSON&quote; for last couple of days. No luck. The message I keep receiving is &quote;An error has occured
dpiotr | (0 answers) | Answer
How do i update my password on the site?
Hello, I registered for today's webinar on the Epiphanies of Big Data, but unfortunately my company's network security prevented me from viewing the presentation. I was able to listen to the audio, but I would like to be able to see what was
Here's a question about when services are outsourced to a third party provider, and the outsouce provider needs to issue a SSAE 16 to the company to comply with SOX requirements. Say for instance if the company's Auditor is KPMG – can t
barbara_hodge | (0 answers) | Answer