The BPO industry on trends for Latin America - 2013
BPO | America Latina | Latin America | G6 Latin America | AL6 | Big Data | BPO trends Latin America
As Latin America, along with India and China, is riding an offshoring wave – what opportunities does the region present for global business services? And to what extent is outsourcing part of the equation?
Watch the debate at Shared Services Week Latin America earlier this year to learn about the latest BPO developments for Latin America.
And find out what four of these leaders had to say in a private interview with SSON:
Ocatvio Zapata Silva, Managing Director, ReadSoft (in Spanish)
Brad DeMent, Scott Madden
Humberto Andrade, Infosys BPO, Geo Head, Latin America
Don't miss out on developments of interest for your region. Join our conference in Brazil next year.
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Interview with BPO leader: trends in Latin America -
What Can We Expect from Latin America? -
What is Scope of Latin American Services Delivery? -
Access to data is key competency -
New SSOs get to world-class levels faster -
Don't underestimate the importance of "culture" -
Innovation is a core competency for shared services and outsourcing -
Communicating to make Global Business Services (GBS) more successful -
Sanjay Patel from Merck honored for "Contribution to Industry" -
Infosys grabs gold for Value Creation
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