AI
Is GBS the Saviour for Generative AI?
April 16 by Bob CecilBob Cecil discusses how GBS/ SSO organizations may be the key to generative AI truly breaking into the business landscape. Despite the undeniable buzz, efficiently implementing the technology on an en...
How a Global Food Enterprise Uses AI to Achieve Delicious Results
March 20 by Beth BrownAt the AP Automation Digital Summit, SSON were joined by speakers from Mars, Brousseau & Associates, and ABBYY for a discussion around leveraging AI in Accounts Payable. In their session, the three di...
Advanced Analytics & AI: A Game Changer For Our Industry
March 18 by Beth BrownThis February, SSON was delighted to host the 2024 Autonomous Enterprise Virtual Summit. SSON was joined by Dr. Ansgar Thiessen, the Global Head of Operational Excellence at Swiss Re, for his session...
How To Get The Most Out Of Your Accounts Payable AI Assistant
March 13 by Hypatos AIHypatos.AI provides insights on how to leverage AI solutions within Accounts Payable. Readers can discover how to synthesise the human and the machine to optimize AP processes.
An Introduction To The Autonomous Enterprise
March 11 by Beth BrownSarah Burnett, Chief Technology Evangelist at kyp.ai, and the author of “The Autonomous Enterprise", kicked off SSON's Autonomous Enterprise Summit. Her session, “An Introduction to The Autonomous Ent...
AI with Integrity: Crafting a Blueprint for Responsible HR Shared Services
March 07 by Jerry HotovecJerry Hotovec, Director of Global People Operations at Netflix, provides insights into AI within HR shared services. Focusing on transparency, bias mitigation, security, and employee empowerment will...
AI In Your AP Inbox? 6 Important Questions To Ask
February 28 by Appzen IncDigital transformation, generative AI, and change management are all hot-topic conversations within accounts payable teams. But, how do you find the best AI-enabled query management solutions to meet...
The Executive Series: Eckard Eberle, CEO, Siemens GBS on Generative AI
February 20 by Sally FletcherWelcome back to a brand-new season of SSO Next. This season we’re talking to GBS C-Suite and global leaders about topics dear to their heart. Opening the series is Eckard Eberle, CEO, Siemens Global B...
How Rossum Is Leveraging AI in Document Processing
January 10 by Beth BrownThis December, SSON hosted the 2023 Intelligent Document Processing (IDP) Digital Summit. The online event covered how digitization can streamline document processing, through technologies such as AI...
How GBS Can Leverage Generative AI In Their CX
December 11 by Evan BeebeIn this latest report from SSON we dive into how generative AI can transform CX, pitfalls GBS should be aware of, and how GBS can track the impact of generative AI in CX.
What Are the Top 3 Challenges Facing Shared Services Today?
November 14 by Sandy KhannaIn the latest "Ask the Expert" column, Sandy Khanna of Mars Global Services explains the top challenges in shared services.
Streamline Or Preserve Your Talent? You Can Have Both
November 09 by Beth BrownSSON hosted the AP Automation Digital Summit, during one of the sessions, SSON was joined by Asad Malik, the Strategic Customer Success team leader at AppZen. In his session, ““Streamline Or Preserve...