Ascension
"LEE TALKS" Episode 6: Wisdom Comes From Scar Tissue
May 02 by Lee CoulterLee Coulter's Intelligent Automation Interview Series: Episode 6Rochelle Hood, SSON’s Global Head of Customer Analytics and Research, leads an interview series with on eof the world's foremost Sh...
"LEE TALKS" Episode List (Ongoing series)
March 20 by Lee CoulterLee Coulter's Intelligent Automation Interview SeriesRochelle Hood, SSON’s Global Head of Customer Analytics and Research, leads an ongoing interview series with Lee Coulter, SVP at Ascension, t...
"LEE TALKS" Episode 5: Intelligent Automation Definitions and Standards
March 03 by Lee CoulterLee Coulter's Intelligent Automation Interview Series: Episode 5Rochelle Hood, SSON’s Global Head of Customer Analytics and Research, led an interview series with Lee Coulter from Ascension to ex...
"LEE TALKS" Episode 4: Leadership Evolution in the World of Intelligent Automation
February 23 by Lee CoulterLee Coulter's Intelligent Automation Interview Series: Episode 4Rochelle Hood, SSON’s Global Head of Customer Analytics and Research, led an interview series with Lee Coulter from Ascension to ex...
"LEE TALKS" Episode 3: Feeding the Data Beast
February 16 by Lee CoulterLee Coulter's Intelligent Automation Interview Series: Episode 3Rochelle Hood, SSON’s Global Head of Customer Analytics and Research, led an interview series with Lee Coulter from Ascension to ex...
"LEE TALKS" Episode 2: Using Intelligent Automation to Enhance Customer Centricity
February 09 by Lee CoulterLee Coulter's Intelligent Automation Interview Series: Episode 2Rochelle Hood, SSON’s Global Head of Customer Analytics and Research, led an interview series with Lee Coulter from Ascension to ex...
"LEE TALKS" Episode 1: Intelligent Automation as a Shared Services Value Add
February 01 by Lee CoulterLee Coulter's Intelligent Automation Interview Series: Episode 1Rochelle Hood, SSON’s Global Head of Customer Analytics and Research, led an interview series with Lee Coulter from Ascension to ex...
RPA for Real: Ascension Health Takes on Leading Role
May 04 by SSON interviews AJ Hanna, Innovation Engine, AscensionInterview with A.J. Hanna, Executive Director, Ascension Ministry Services Center, of Ascension Health A.J. Hanna has, in short succession, held two fascinating shared services roles, which summarize...
Reconnecting as a Team
September 01 by Lee CoulterOver the last couple of weeks, the Ministry Service Center Leadership Team has been off-site for a couple of things, including Formation Day. We committed to one another quite a while ago that we wo...
5 Things to Bear in Mind When Speaking with Clients
May 07 by Lee CoulterLast week, I had a chance to speak with many of our live Client CEOs and executives. I do my very best to connect with the senior leaders of all of our Clients on a periodic basis. For new Clients,...