best practices
IA and Procurement: Keys to Success
June 22 by Canda RozierAutomation has great potential to create value—but only for businesses that carefully design and execute it
New Global SSO Role is Ticket to AIG Getting Ahead of its Peers
June 28 by Barbara HodgeNew Global Head of Shared Services role will spearhead better enterprise-wide use of technology and innovation
Dangerous to Miss – DigiWeek Asia: Your Desk, 9 Lessons – Your Choice!
November 26 by Barbara HodgeBest of yesterday's inaugural Digi-Week APAC. And what to expect today
The 2017 State of the Shared Services Industry Report: Back to Basics
January 30 by The Shared Services & Outsourcing Network EditorThe past two years have been full of dramatic headlines foretelling the end of Shared Services as we know it. A new “digital” workforce, we’re told, will be running much of the show. Management w...
SSON Analytics Launches Benchmarking Study With Top 20 Most Admired Shared Services Organisations Globally
December 19 by Press Release SSONSingapore, 19 December 2016 – today, SSON Analytics, the global data analytics centre of the Shared Services & Outsourcing Network (SSON) has announced the launch of a new benchmarking study with...
The 16 Best Articles of 2016
December 19 by SSONThe most important themes covered by my favorite articles of 2016...1. Cockpit ManagementThe Future of Shared Services: an Automated DashboardFor Reliance Industries, shared services is not about labo...
6 Game Changers for the Year Ahead
January 10 by Deborah KopsNothing new—will it all be me, too? Having just completed the requisite round of "will 2014 be a good year for shared services and outsourcing?" chats with the great and the good, I&...
EMC Award Winner 2013: Proven Tips on Driving Value Creation
June 17 by SSONEMC recently was honored for the work done in its European operations when it won SSON's Excellence Award for delivering outstanding "Value Creation." In the spirit of encouraging higher standards a...