boss quality
How Effective is Your Shared Services Leader?
January 02 by Simon BrownRead the results of our 2013 "Boss Quality" survey here... Last summer, we invited you all to tell us what you really think about the leader of your shared services organisation. Our confident...
How effective is your SSO boss? Impact of "Boss Quality" on performance
August 01 by Simon BrownYour 2012 Annual Appraisal is gathering dust, the mid year review with your head of function is overdue. If your Shared Services Organisation is well established, we trust that your Customer Satis...