digital transformation
10 Keys to Successful S2P Digital Transformation in Multinational Companies
April 03 by Jean-Michel NicolasCompanies face a unique set of challenges in streamlining their S2P processes, arising from fragmented systems, decentralized structures, and diverse regulatory environments. Overcoming these hurdles...
State of The Industry Report 2024: Philippines
April 02 by Beth BrownDrawing from SSON Research & Analytics' data, this report presents the latest insights and trends of the Philippines' Shared Services and BPO industry, ranging from the talent pool to digital transfor...
How The Pyramid Of Change Can Stop Your Next Digital Transformation Failing
March 20 by Robert WeltevredenA very common mistake many business leaders make is to believe that going Digital means, buying and implementing a lot of cool new technology. More often than not the investments made in made in these...
State of The Industry Report 2024: Malaysia
February 13 by Beth BrownDrawing from SSON Research & Analytics' data, this report presents the latest insights and trends of Malaysia’s Shared Services industry, ranging from the talent pool to digital transformation impleme...
State of Shared Services Technology: Asia 2024
February 13 by Beth BrownBased on responses from SSON's State of the Industry Survey 2024, as well as SSON R&A data, this infographic explores the technological trends across Asia.
How To Embrace A "We Are All Digital" Ethos Through Citizen Developers & Low-Code Solutions
November 20 by Sally FletcherIn this week’s episode we talk to Cristina Duta, Director Intelligent Automation, Global Business Services, Aecom, about the topic of How To Embrace A “We Are All Digital” Ethos Through Citizen Develo...
Top 5 (Near) Future Shared Services and GBS Trends
June 05 by Sally FletcherSSON Head of Online Events Sally Fletcher predicts future shared services and GBS trends after attending last month's SSOW Europe conference in Lisbon.
The Outsourcing “Conundrum”: Securing the Benefits You Expect
November 10 by Bob CecilFive actions you should take before jumping on the outsourcing bandwagon too quickly.
Benchmarking Accounts Receivable
October 03 by Evan BeebeDownload this infographic for insights into the initiatives and challenges driving AR teams.
What Digitization and AI Technologies can do to Accelerate the Transformation of Traditional GBS Setups
September 27 by Saswata KarAs a key strategic enabler, GBS organizations by design bring new opportunities through the act of simplifying, standardizing, and automating processes for increased efficiency.
EP17 The critical link between digital transformation and GBS (Global Business Services) with Lee Coulter
September 26 by Barbara HodgeBarbara Hodge sits down with Lee Coulter, a GBS leader in enterprise and intelligent automation/AI (artificial intelligence) to talk about he opportunities GBS teams have ahead to create enterprise tr...
The State of Intelligent Automation Global Market Report H1 2022
June 23 by Barbara HodgeWhile automation has been actively deployed within GBS and shared services for nearly a decade, its early wins were measured mainly via common transactional metrics of cost, speed, and quality. Today,...