Integration
GBS Pointers from the SSON Advisory Board
August 02 by SSON EditorWhile shared services as a concept has existed for over 30 years, Global Business Services (GBS), the best-in-class model for shared services, has just recently exploded on the scene.
End-to-end Process Management & Optimization in Shared Services
July 19 by SSON Industry ReportsDriving "user delight" is significantly easier through end-to-end process management, as this report explains
Report: How to Select the Right RPA Platform
February 11 by SSON Industry ReportsNewly released Ovum report lists key solution providers and evaluates them for selection