John Kirk
SMAC and Big Data Have Raised the Game: But it's Still About Delivering On Expectations
July 02 by John KirkSMAC and Big Data have been out in the business community for a while so we have to ask the question: WHAT’S NEXT? As we have seen, SMAC and Big Data are only as good as what you do with it....
Big Data Strategy for SMEs
May 21 by John KirkIn my last article I wrote about Social, Mobile, Analytics, and the Cloud, otherwise known as SMAC, and my belief that we need to move forward to understand and integrate these tools to make our com...
SMAC for SMEs
April 03 by John KirkI have recently been exposed to companies embracing the concept of Social, Mobile, Analytic, and Cloud, otherwise known as SMAC. Even though I do not like the acronym, SMAC, I do like the concep...
Governance That Sells
December 11 by John KirkMy last article, Continually Improving the Operation, was the second of four articles about the 4 Steps to Success After a Shared Service Start Up. In this article I will cover step three, Governanc...
4 Steps to Success After a Shared Services Start Up
November 05 by John KirkIn a previous article we talked about the 5 Steps to Getting a Shared Services Implementation Right. If you now have a Shared Services Center, the question is, "what next?" In this article, and for...
5 Steps to Getting a Shared Services Implementation Right
September 13 by John KirkA recognized international executive with over 30 years experience in Outsourcing, Shared Services, Process Improvement, CEO Coaching, and Corporate Strategy, John Kirk is a leading authority in Globa...
Small and Medium-Sized Enterprises are the Driving Force of the Global Economy
August 08 by Shared Services & Outsourcing NetworkSmall and medium sized enterprises are the economic engine of growth. So how are these entities optimizing their support services?
Building a Business Case for Shared Services or Outsourcing
June 23 by John KirkThe business case in favor of shared services and outsourcing is well documented. The projects that I have seen have never failed to increase productivity, improve customer service, and reduce cost. M...