North America
SSON JOB BOARD: Director UAA Shared Services, Alaska NA - University of Alaska
January 28 by SSON EditorialUAA Shared Services is a consolidated administrative service organization whose mission is to deliver efficient, effective, and customer-friendly administrative services to support the university’s te...
Catch up on SSO Digital Week North America! (On-demand Now!)
March 17 by SSON EditorsThe annual digital event highlighting best practices and performance drivers from North America's leading SSOs
December 27 Deadline for SSON's North American Impact Awards 2020
December 17 by SSONEnter now to enter for the SSON Awards in 9 categories! Gala dinner in Orlando
Top Trends and Takeaways from SSO Week 2019 (North America)
March 19 by Brad DeMentOur event Chair, Brad DeMent, pulls together the most notable trends from last week's conference
"Digitizing the Customer Experience" – ScottMadden's Brad DeMent, Conference Chair, Summarizes SSO Week 2018
April 04 by Press Release SSONScottMadden, Inc., a general management consulting firm, recently joined industry leaders at SSON’s 22nd Annual North American Shared Services & Outsourcing Week (SSOW) to provide strategies for e...
22 Years of SSON Excellence – SSO Week 2018 Review
March 27 by SSONSome of the leading trends and presenters at this year's Shared Services and Outsourcing Week – North America's leading event
Chairman’s Takeaways SSO Week North America 2018
March 22 by Shared Services & Outsourcing NetworkBrad DeMent, ScottMadden – Chairman’s Takeaways SSO Week North America 2018
Interactive Report: Millennial Talent, Digital Disruption and Customer Experience
February 23 by Shared Services & Outsourcing NetworkBlending Q4 2017 data from 100+ North American Shared Services Centres, this report dives into the key themes of the upcoming 22nd North American Shared Services & Outsourcing Week 2018.Flip throu...
Examining Current Trends in US Higher Education Shared Services Centers
February 19 by Shared Services & Outsourcing NetworkThis report analyses a blend of proprietary data from the past year to find current trends for Higher Education Shared Services Centers (SSCs) in the US with regards to knowledge based work and automa...
Exceptional Industry Success Recognized at SSON's Shared Services and Outsourcing Excellence Awards – North America 2017
April 06 by SSONWhich organizations won at the 2017 North American Shared Services and Outsourcing Excellence Awards?
The New 'Science Fiction' World of Shared Services
March 30 by SSO NetworkAt the 21st annual Shared Services and Outsourcing Week North America, the world's largest conference for shared services and outsourcing practitioners, we uncovered some of the mega-trends impacting...
RPA for Real: Ascension Health Takes on Leading Role
May 04 by SSON interviews AJ Hanna, Innovation Engine, AscensionInterview with A.J. Hanna, Executive Director, Ascension Ministry Services Center, of Ascension Health A.J. Hanna has, in short succession, held two fascinating shared services roles, which summarize...