optimization
Global State of the Shared Services & Outsourcing Industry Report 2022
February 24 by SSON Industry ReportsStaying on top of shifts in the shared services market is key. Start here
Optimized Data Centers?
August 13 by The Shared Services & Outsourcing Network EditorI can never resist reading about "big data" nor can I pass up a really good infographic. I came across both rolled into one this morning. The headline is that data optimization centers are becom...
Sourcing Superstar Series: Disruptive Ideas
June 12 by Madhukar TataYou cannot make your processes more effective if your pathways are blocked. Here, Infosys’s delivery lead for Business Transformation Services – Madhukar Tata – shares what he&...
What's Workforce Optimization?
March 18 by Darwin MarianoUnderstanding Workforce Optimization Craig Seebach, Senior Director, WFO Back Office Practice, Enterprise Intelligence Solutions, at Verint, sat down with SSON’s Darwin Jayson Mariano on the...
Intelligent Classification to Optimize Your Business Processes
July 03 by The Shared Services & Outsourcing Network EditorPeople communicate most naturally by exchanging "unstructured" information – talking, body signals, or written memos. In a professional environment, business applications and databases are thr...