Process
Process Ownership – the Underutilized Supercharger for your End-to-End Optimization
June 06 by Michael van der SteenQ&A with Michael van der Steen, OTC expert, large, branded consumer product organization
Realizing Automation Potential for your Business Process with Process Discovery
January 21 by Shared Services & Outsourcing NetworkThis white paper showcases how you can set out on a successful Automation journey by the adoption of technologies such as Process Discovery...
Guide to Starting your Process Mining Journey
September 24 by Shared Services & Outsourcing NetworkThis guide explores the best way to bring Process Mining into your organization
Panel Discussion: How To Create Long Term Value With Process Mining
July 23 by Shared Services & Outsourcing NetworkThis session dives into how process mining can have a positive impact on your business results...
Digital Transformation: Demystified
March 31 by Sebastiaan LaurijsseDigital Transformation requires a different culture and ecosystem to leverage all benefits that come with this fourth revolution.
How to Succeed as a Global SSO/BPO Delivery Manager
February 25 by Uday Kishan NarayanamThe continuity of service delivery / excellence before and during COVID-19 was primarily possible due to the service delivery managers who managed the process streams
Empower Procurement through Intelligent Process Mining
July 21 by Shared Services & Outsourcing Network700 businesses are already using intelligent Process Mining to drive down procurement costs ... Why not join them?
Future of Work: “GBSNext”– the Shape of Things to Come
July 17 by Deborah Kops and Rob BradfordCOVID-19 has been a clarion call for the implementation of new business models
Benchmarking Accounts Payables (AP) will help your business succeed
February 18 by Beth HamptonLooking at a balance sheet, AP may appear to be single line item to which you might not give a whole lot of thought, but it’s made up of numerous elements that are integral to the running of any organ...
The What, Why & How of Digital Processes in Malaysia
January 31 by SSONExplore how Malaysia is pouring effort and investment into promoting digitalisation and digital proficiency within its economy.
A Brief Perspective on “Retrospective Process Automation”
December 05 by Ashwin GaidhaniProcess segmentation is a straightforward way of categorizing the dexterity of work according to the consistency, standardization and actions required of data. So let's start there!
The 4 Drivers of Digital Transformation
June 19 by SSON EditorTips on how to be most effective in driving enterprise digitalisation through Shared Services