public sector
Examining Current Trends in US Higher Education Shared Services Centers
February 19 by Shared Services & Outsourcing NetworkThis report analyses a blend of proprietary data from the past year to find current trends for Higher Education Shared Services Centers (SSCs) in the US with regards to knowledge based work and automa...
5 Sure-fire Tips on Engaging Employees (and Boosting Performance)
February 01 by Shared Services & Outsourcing NetworkOf the many approaches for driving the holy Grail of "staff engagement" we've picked the brains of three leading practitioners to identify the five most important drivers.Plus: what to look for when h...
George Washington’s connection to Shared Services Organizations: An RPA Journey
December 18 by Jim WalkerGovernment leaders owe it to themselves to integrate digital workers into their underfunded and understaffed strategic plans.
Higher Education Shared Services Brand Development Roadmap
September 20 by Shared Services & Outsourcing NetworkA strong shared services brand creates energy and establishes the value of shared services in the eyes of customers as well as leadership teams.In this infographic, which you can download below, we've...
NHS Shared Business Services Acquires McKesson Shared Services
June 02 by Press Release SSONAcquisition enables NHS SBS to extend its employment services support to the NHS Leading business support specialist NHS Shared Business Services (NHS SBS) has acquired McKesson Shared Services (M...
5 Public Sector #Trends in Shared Services
February 26 by SSON EditorWhile not unexpected, many of the folks who converged at SSON’s 2014 Public Sector event in San Diego talked about the pressure they are under to drive more value with fewer resources. The lim...
10 Tips on Overcoming Obstacles in Public Sector Shared Services
October 29 by SSONPublic Sector Shared Services: It’s Another World Completely For those of you who think that shared services problems are basically the same across industries – meaning you have demand...
Reflections: A Career in Public and Private Shared Services
August 13 by Stephen ForrestSimon speaks with Stephen ... There’s been a lot of discussion in the UK shared services space, recently, about trends and opportunities in the Public and Private Sector.Simon Brown caught up with Ste...
Doing MORE for LESS (but how?)
July 03 by Simon PollockAt Surrey County Council, we are constantly striving to be better! And we want to be recognised by our peers, in both the private and public sectors, as leading the way. This is not triggered by thr...
What Are the "Hot Buttons" for SSO Leaders?
June 10 by SSONAt this year’s SSOW conference in Dublin, I was able to get a real measure of the Shared Services community’s pulse through the various sessions I took part in. Data, leadership, engagem...
Public Sector Shared Services Success
May 02 by SSON EditorA Look at Glasgow City Council’s Finance & HR Shared Services Organisation, Customer and Business Services With a top quartile programme savings of £12m to-date, Customer and Business...
Despite Some Set-backs, Public Sector Shared Services Remain in Vogue
April 30 by SSON EditorThe public sector has long been a prime market for Shared Services, and we’ve seen institutions in Canada, the UK and Australia leading the way, with the US also showing signs (albeit less coh...