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How to Get to Shared Services 2020: Data Analytics, Integrated Business Services and Intelligent Automation Drive a Winning Model
December 20 by Barbara HodgeData analytics drive optimized resource allocation and revenue-generating opportunities for DACH-based Shared Services Organizations
It's Not Just the Luck o' the Irish that Keeps Us Coming Back to Dublin...
June 15 by SSONIt's also the great vibe of this city ... and let's not forget it hosts 20% of all SSOs across the UK and Ireland!SSON's Georgina Hunter, who calmly keeps the event (and us) rolling If you bring nearl...
How to Measure What Matters to Customers – and React Real Time
July 09 by The Shared Services & Outsourcing Network EditorThe real value that is emerging from Shared Services today is the ability to analyze and interpret data in real-time to effect immediate resolutions. Mary Rumley, who heads Volvo's HR Services, tell...
SSO Week Review: Why It’s Still Primarily About … People
July 01 by Shared Services & Outsourcing NetworkWhile trends come and go, one thing is for certain: the people working in shared services are a resilient lot. At Shared Services and Outsourcing Week Europe, where we celebrated our 15th anniversary,...
Telling versus Doing
March 03 by Lee CoulterI was thinking earlier this week about a time years ago when I had a manager significantly change my performance review after that first meeting, when the he gave me my review. I was working at Gene...
A Year of SSON ... in Numbers
December 19 by SSONIn 2014, SSON ... ran over 40 events around the world hosted more than 30 webinars posted over 100 thought-leading white papers published 25 interviews with l...
Time to Bid Farewell to Performance Evaluations
January 15 by Amarpreet BhamraOld methods for appraising performance no longer apply in the modern workplace, says columnist Amarpreet Bhamra; they are, in fact, severely counterproductive. He suggests a different tack Th...
The Daily Dish - Shared Services & Outsourcing Week 2013 Asia
November 22 by SSONWith its remarkable opening ceremony, and BBC's Rico Hizon leading the Big Inspiration and Innovation session, make sure you catch up on what happened at the Shared Services & Outsourcing Week in Si...
2010 - A Year in Review
January 10 by SSONSSON reached out to some well-known online and event contributors asking for their thoughts on what characterized 2010 in shared services and outsourcing. The result? SSON's Year in Review special....