RPA
The State of Intelligent Automation in 2023
July 19 by SSON Editor“The State of Shared Services and Outsourcing Global Market Report” is annually one of SSON’s most downloaded pieces of content. The report provides insights into service delivery, process optimizatio...
Digital Transformation in Supply Chain
January 05 by Rob van LeukenWith the major effects of the pandemic on supply chain and logistics subduing, new geo-political challenges have emerged that are kick-starting another digital revolution in GBS organizations.
How Can GBS Build and Scale RPA – While Keeping Culture Intact?
November 18 by SSO NetworkWhy having a business roadmap, or a strategy with a solid pilot project, to start off the RPA test is absolutely crucial when it comes to scaling RPA.
Intelligent Automation Global Market Outlook Report: End-to-End Transformation for Business Processes
October 28 by Evan BeebeThe goal of this report is to look at the challenges SSOs are facing when implementing E2E transformation in processes and how specific technologies can meet automation expectations in a timely and ef...
Leveraging Digital Transformation in Financial Automation
May 26 by Darcy AlexanderExtending traditionally siloed processes and controls beyond the Office of Finance into the broader organization will better inform business decisions and reduce risk. Read on to learn how this can be...
Top 3 Takeaways From IA APAC
May 18 by Evan BeebeThis analysis will point out some key takeaways from IA APAC that can help your business continue successfully automating processes.
2022 State of Industry IA Market Report
April 29 by Lee CoulterIntelligent Automation (IA) is answering the call to solve a growing labor shortage and changing the way we think about service delivery.
Three Tools Every Shared Services Leader Needs for Automation In 2022
January 27 by Ed ChallisHere are three intelligent automation tools that will supercharge your automation ROI in 2022 and beyond.
The Next Level of Automation Connects Unstructured Data, Advanced AI Services, ML Driven Orchestration, and Seamless Bot-Human-Bot Interaction Together.
December 10 by Lee CoulterTechnologies are available now that can bring together many different capabilities needed for more far-reaching automation. Assembling the right capabilities with the best expertise has broadened the...
SSON's Intelligent Automation Report: Driving Business Resiliency & Digital Excellence in Shared Services
December 07 by Lee CoulterIn the second SSON IA report of 2021, read on to learn more about the big ideas, recent history, case studies, company and customer perspectives and a bit about the future in the transformative power...
REPORT: Getting an ROI from RPA with an Enterprise-Scale Mindset
December 01 by Jordan MullinsThis report discusses the key challenges and opportunities to achieving enterprise scale with RPA...
Finding the Intelligent Automation Gap
October 15 by Ed ChallisShared services and global business services (GBS) played an instrumental role in shoring up business resilience during the most difficult days of the pandemic. However, priorities are shifting in the...