service delivery
Service Delivery vs Service Management: What’s the Difference?
December 20 by Maricelyn TrinidadUtilizing a true service management approach with great service delivery has many advantages and could help ensure you have the right focus on your priorities while maximizing outcomes in a way that m...
UPDATE: COVID-19 Impact on Global Service Delivery Models – "Reality Bites"
May 14 by SSON Industry ReportsBusiness resilience is key objective for global Shared Services and GBS Organizations