Shared services strategy
Four Days in Berlin...
December 11 by Rita ThiesI’ve recently come back from SSON Shared Services & Outsourcing Woche in Berlin – an annual event that brings together some of the most active and successful service delivery leaders acr...
Captive Divestitures Doubled Last Year: Will We Be Seeing More of the Same?
April 24 by Sarah Clayton"They all think their babies are beautiful..." This is a classic response when you ask a BPO man or woman why more captive shared service centres don’t sell up. In the last three years a...
Industry Leaders Up the Ante in Amsterdam
May 17 by SSONWhat do you get when you mix 6 of today’s leaders from the provider and consultant industry with a moderator in the shape of Gary Critchley, head of shared services at the Qatar Foundation? A...
