Singapore
Site Selection Survey: APAC
October 29 by SSON EditorWhere are the good opportunities for GBS or SSO models to expand across APAC? This survey will help highlight key areas to consider
ASEAN Still Drawing Key SSO Accounts – But Efficiencies Vary
October 31 by SSONWhile Asia still plays a key role in most global shared services models, current innovations in technology are rapidly opening up new opportunities for forward looking organizations. Despite this, Asi...
Singapore's Vital Shared Service Centre: Award Winner Interview
January 29 by SSONAn SSON Site Tour Special: A Look into Vital’s Shared Service Centre In September 2014, Vital opened its doors to attendees of the 17th Annual Asian Shared Services & Outsourcing W...
The Daily Dish - Shared Services & Outsourcing Week 2013 Asia
November 22 by SSONWith its remarkable opening ceremony, and BBC's Rico Hizon leading the Big Inspiration and Innovation session, make sure you catch up on what happened at the Shared Services & Outsourcing Week in Si...
HR Technology: Are We Being Suckered by the iPhone Syndrome?
October 13 by The Shared Services & Outsourcing Network EditorWith all the cloud-based applications coming into the market, what's the best decision to make re HR technology The real question, of course is, where does it have the biggest impact on your busines...
Are Employees #1 or are Customers #1?
June 30 by Clarence TiSSON is pleased to share with our readers a series of articles contributed by Clarence Ti, Chief Executive Officer of the Singapore Public Service’s shared services organization..
Case Study: Singapore Public Service SSO – Part 3
May 04 by Clarence TiSSON is pleased to share with our readers a series of articles contributed by Clarence Ti, Chief Executive Officer of the Singapore Public Service’s shared services organization [Vital.org won Honoura...
Case Study: Singapore Public Service SSO – Part 2
April 01 by Clarence TiIn this series Ti explores four key milestones along the shared services journey: aiming for Service Excellence; developing Operational Excellence; focusing on Productivity Growth; and Engaging Staff....
Case Study: Singapore Public Service SSO – Part 1
April 01 by Clarence TiFrom the C-suite perspective: Narrowing the divide: The helpdesk morphs from a GP Clinic to an A&E department, and Account Managers build social capital with customers...