SMAC
Best of January's Content on Social Media, Mobile, Analytics, and Cloud
January 28 by SSON1. Global Business Services goes Digital The top trends for GBS that emerged from North America's 2015 SSON think-tank 2. Proving Enterprise Mobility Business Value – A Call to...
Genpact Celebrates Eight Years on the NYSE – "Tiger" Rings Closing Bell
August 28 by SSON EditorSSON is delighted to congratulate Genpact on eight successful years listed on the NYSE. We are delighted that Genpact has partnered with us on numerous occasions to engage with the evolving marketpl...
Outsourcing Your Social Media Team: Is It A Wise Idea?
July 03 by Sookie LioncourtMany businesses understand the importance of social media as a powerful vehicle in implementing their marketing and advertising campaigns. However, given the competitive market, investing in an...
SMAC and Big Data Have Raised the Game: But it's Still About Delivering On Expectations
July 02 by John KirkSMAC and Big Data have been out in the business community for a while so we have to ask the question: WHAT’S NEXT? As we have seen, SMAC and Big Data are only as good as what you do with it....
SMAC for SMEs
April 03 by John KirkI have recently been exposed to companies embracing the concept of Social, Mobile, Analytic, and Cloud, otherwise known as SMAC. Even though I do not like the acronym, SMAC, I do like the concep...
Analyst Eric Simonson on travel, analytics, and who's who on Twitter
August 22 by SSON EditorEric Simonson is one of the most respected analysts in the sourcing industry. He leads Everest Group's research practice and spends his time trying to figure out how companies like yours can get...
Improving collaboration – an effective Social Media integration point for businesses
July 24 by Glenn RemorerasAccording to Forrester research, organizations will increase their spending on enterprise social collaboration software at a compound annual growth rate of 61% through 2016. Forrester estimates enterp...
Social technologies are driving businesses forward
April 18 by SSONWe are all about social at the moment. The SMAC [social media, analytics, and cloud] acronym is all over the web and is being fueled by the more innovative of the providers. At SSON, we're determine...
Social Media, Analytics, and Cloud (SMAC) Report 2013
April 18 by The Shared Services & Outsourcing Network EditorSMAC is coming to an office near you. Are you prepared? [inlinead] The next wave of technology, promising a step change in results, is social media, analytics, and cloud – all combined int...
Ignore at Your Peril: Social Media’s Impact on Shared Services
April 01 by Amarpreet BhamraThe concept of "viral" is quickly establishing itself as a new benchmark in the internet economy. "Gangnam style" went viral on YouTube and became a rage, cutting across national boundaries. The job...
How Social Technologies Drive Business Success
March 28 by The Shared Services & Outsourcing Network EditorAlthough it's becoming second nature for people to share opinions online, until recently this was not reflected at the workplace. New tools are emerging however, that make it easy to connect and the...
A Shift is Happening in Business Services – and Outsourcing is No Longer Center Stage
March 11 by SSONA shift is happening in Business Services – and Outsourcing is no longer center stage Listening to the chatter among nearly 800 practitioners of the Shared Services (though let’s call...