sourcing change
GBS ... the big Hoax?
April 15 by Deborah KopsWhat’sYour GBS? "Beauty is in the eyes of the beholder" goes the old saying. And when I look around at the feeding frenzy surrounding GBS (global business service) models as the latest sourc...
6 Game Changers for the Year Ahead
January 10 by Deborah KopsNothing new—will it all be me, too? Having just completed the requisite round of "will 2014 be a good year for shared services and outsourcing?" chats with the great and the good, I&...
G6 North America 2013: Bob Cecil on Innovation
May 02 by The Shared Services & Outsourcing Network EditorDeborah Kops interviews KPMG's Bob Cecil at Shared Services & Outsourcing Week 2013 (North America).
Change Management: How Ready Are We?
February 26 by The Shared Services & Outsourcing Network Editor
SSON, in collaboration with Tibco, recently canvassed its members on "change management capabilities." While the majority of respondents confirmed that change management was a present or recent chal...
8 steps to successful change (and a useful screensaver, to boot!)
September 26 by Deborah KopsFor all of you left-brained folks who shudder at the thought of soft and fuzzy, here are 8 steps to successful change – and some mistakes to avoid! – like: don’t include more...
