Tools & Resources

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Tools & Resources

We think you'd like one place to go to source all the best research from the most experienced analysts out there. This is where you can tap into it, from benchmarking studies to market reports, whether you're writing a presentation or putting together a business case and you need great statistics and facts, scan the material our partners have agreed to share with our members right here.

Tools & Templates

Whether it's an example of a tried and tested service level agreement, a career map for a particular process or a great business case proposal to start a captive or outsourced SSC - we can help.

SSON Bespoke eNewsletter Service
The Shared Services & Outsourcing Network (SSON) has just launched a new opportunity for you to reinforce your thought leadership in front of your customers and clients – without pushing another marketing message to them.
HR Shared Services Optimisation: Attaining the full potential of HR Shared Services
Much has been said about the role of shared services in the transformation of the HR, with the benefits expected from the transformation proving elusive for many companies.
The Hackett Group and SSON Service Center Benchmark Study
The Hackett Group and SSON Service Center Benchmark Study The Hackett Group and SSON are offering a Service Center Benchmark that assists executives in objectively assessing how well their service center(s) are p
Special offer for SSON members – Everest Market Vista
Monitor the pulse of the offshoring developments. Locations, costs, risks, and more. Click here to learn more.Q3 highlights: Asia location costs, financial sector crisis, and key captive developments
Leading Practice Assessment Survey
Leading Practice Assessment Survey SSON and Scott Madden invite you to participate in the Leading Practice Assessment survey. We have also included a brief pdf outlining how this method was used to help NASA design
Guide to Use of BPO in a Recessionary Environment: New Approaches to Outsourcing Support Functions in 2009
Guide to Use of BPO in a Recessionary Environment: New Approaches to Outsourcing Support Functions in 2009 January 2009, The Shared Services & Outsourcing Network (SSON) announced its strategic alliance with analyst and advisory firm NelsonHall. As part of the new value adding partnership, SSON and

P2P Special Focus
Indispensable content from the procure-to-pay arena, brought to you in association with Kofax

Online Learning

Every month the Shared Services & Outsourcing Network (SSON) brings you the latest interviews, presentations, podcasts and webinars from our global network of shared services practitioners and providers.

Get indispensable info from some of the biggest names in shared services and outsourcing, in a range of formats to suit you where and when you want it. SSON’s online learning facility gives you the vital top tips, handy hints and industry secrets you need to help you down your shared services journey.

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Welcome to the Shared Services & Outsourcing Network (SSON) - the largest and most established global community of over 20,000 shared services and outsourcing professionals.

Take advantage of everything SSON has to offer and sign up for our Premium Membership

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Upcoming Events
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7th Annual Accounts Payable & Purchasing Processes Summit
March 15 - 16, 2010

8th Annual Shared Services & Outsourcing for HR Presents: HR Service Delivery
March 22 - 25, 2010

14th Annual North American Shared Services & Outsourcing Week
March 22 - 25, 2010

Testimonials

"This is the first time that Intercomp Global Services embarked on this type of collaboration with SSON. But our team has been impressed with the professionalism in the way this service was delivered and all our expectations were exceeded. The webinar we delivered in association with SSON was slick and very well organized delivering more leads than we expected and we didn’t even have to leave the office! Intercomp Global Services is very much looking forward to become a long term partner with SSON"

Sheri Sullivan , CEO , Intercomp Global Services

The new digital Shared Services News looks quite instrumental & helpful in creating awareness, sharing and gaining a lot about shared services & related fields.

I participated in SSON 7th Asian HRSS conference in Singapore as a Speaker and since then, I have been witnessing a great visibility of SSON through various means.

I truly appreciate the dedication & hard work of SSON team by the way of various initiatives & inventions around shared services.

Keep up the great work. Best wishes to the entire INHOUSE TEAM.

Deepak Mendiratta , HR Shared Services , Aricent

I have just read the February 2009 issue of Shared Services News and was impressed with the content. It's a quality magazine.

Paul Warner , Director, Retiree Services & HR , Alcan Services Chicago

The digital approach with the Shared Services News is quite good and very dynamic - A nice upgrade to the communication program.

Pat Blake , Partner, Shared Services Practice Lead , ScottMadden Inc.

I just wanted to let you know that this issue of the Shared Services News was a delight to read! The content was well arranged, easy to ‘look at’ and had something for everyone I believe. Fantastic job!

Susan Stallings , Vice President , BPO Solutions

In a world that is rapidly changing , where everyday globally people are learning new and better ways of delivering processes and technology being part of the SSON online network is of tremendous value to share and learn from each other . More importantly being part of thought leadership forums, G8, interviews etc allows companies like Genpact who participate to lead the industry forward. We value the opportunity to share our vision and journey and learn from those of others and the SSON and we should all explore newer ways of leveraging this for the common good of the industry and the practice.

'Tiger' Tyagarajan , Chief Operating Officer (CEO) , Genpact

Tools & Resources

Tools & Resources

Tools & Templates

Online Learning

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Testimonials

Upcoming Events
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