SSON Articles

Our articles are written by some of the best practitioners in the business, and outline their own shared services and outsourcing stories, lessons learned, pitfalls to avoid, and best practices. Ordered into categories by function and topic, a huge range of articles is accessible through the menu to the left. Regularly refreshed and constantly expanding, this library represents an indispensable resource for all shared services and outsourcing professionals.

Latest Headlines

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SSON speaks to John Douglas, Vice President at the Hess Corporation, on automating, standardizing and streamlining P2P processes and how this can greatly benefit a company...

With various governments limiting the amount of outsourcing programs in order to preserve jobs in their respective countries, Mark Kobayashi-Hillary predicts that the Indian, Brazilian and Chinese IT industries will become the best in the world...

Diageo Business Services Budapest won the best mature captive services delivery award based on their achievements in the service delivery sector...

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Change management: creating a supportive environment...

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Testimonials

"This is the first time that Intercomp Global Services embarked on this type of collaboration with SSON. But our team has been impressed with the professionalism in the way this service was delivered and all our expectations were exceeded. The webinar we delivered in association with SSON was slick and very well organized delivering more leads than we expected and we didn’t even have to leave the office! Intercomp Global Services is very much looking forward to become a long term partner with SSON"

 


Sheri Sullivan , CEO , Intercomp Global Services