The Shared Services & Outsourcing Network (SSON)

LATEST CONTENT

“Averages Are Lazy” – Experimenting with Analysis & Visualization in Measuring Shared Services Customer Experience

How to measure customer experience the Amazon way – and that means, as you'd expect, applying strict data analysis. Get your notepads out

October 16, 2017 by Matt Willden

SSON Podcast with the Producer of Rainman, Batman and Easy Rider

Serendipity plays a big part in life's chances – but then it's up to you

October 12, 2017 by Seth Adler

Building a Killer Business Case for R2R Transformation

Building a Killer Business Case for Record to Report Transformation

While being the backbone of many organization’s Offices of Finance and Accounting, it is now commonly acknowledged that this overreliance on Excel... Learn more »

October 12, 2017

The Metric Intelligence Hub™: A new country and industry-specific benchmarking tool for Shared Services, Finance and HR

October 10, 2017 by SSON Analytics

Just launched: SSON’s 2018 State of the Shared Services Industry Survey

SSON's hotly awaited annual survey - just launched!

October 9, 2017 by Barbara Hodge

VIEW ALL CATEGORIES »

UPCOMING EVENTS

Future of Finance ANZ 2017

October 19 - 20, 2017

Pan Pacific Melbourne, Melbourne, Australia

ITFM Fall

October 23 - 24, 2017

San Francisco

Chief Procurement Officer Exchange

October 22 - 24, 2017

JW Marriott Downtown Houston, Houston, TX, United States

SSO China 2017

October 25 - 26, 2017

Grand Kempinski Hotel Shanghai, Shanghai, China

Nordic Shared Services BPO & GBS Summit

November 06 - 08, 2017

Nacka Strandsmarssen, Stockholm, Sweden

SSOW 2017

November 13 - 16, 2017

Hotel Palace Berlin , Deutschland, Berlin , Deutschland

20th Annual Shared Services and Outsourcing Week Asia

November 21 - 22, 2017

Marina Bay Sands, Singapore, Singapore

RPA and Artificial Intelligence Summit 2017

November 27 - 29, 2017

ExCeL London, London, United Kingdom

10th Shared Services & Process Improvement for Higher Education and Government

November 29 - 01 December, 2017

Arlington, VA

VIEW ALL EVENTS »

FEATURED ARTICLES

The Metric Intelligence Hub™: A new country and industry-specific benchmarking tool for Shared Services, Finance and HR

October 10, 2017 by SSON Analytics

Just launched: SSON’s 2018 State of the Shared Services Industry Survey

SSON's hotly awaited annual survey - just launched!

October 9, 2017 by Barbara Hodge

P&G’s GBS: Leveraging exponential technology disruption to redefine work processes

Learning from industry "disruptors" to spearhead the future with "Next Generation" Services

September 29, 2017 by Tony Saldanha

Eastern Europe Shared Services and Outsourcing Week is proud to announce its latest conference sponsor – Wing

SSON is pleased to welcome WING as a sponsor of the Eastern Europe Shared Services and Outsourcing Week 2017 conference.

September 25, 2017 by Press Release SSON

SSON HARDtalk: Asking the questions that no-one else dares!

Shared Services Careers: Stepping Stone or Graveyard of Ambition?

September 15, 2017 by Press Release SSON

VIEW ALL ARTICLES »

FEATURED VIDEOS AND PODCASTS

Using the Back-Office as the Engine to Drive Transformation

In this video interview, Gary Downes, Former Transformation Director Global Finance, Serco, explores the key strategies transformation leaders should... Learn more »

September 11, 2017 by Shared Services & Outsourcing Network

Why Does Intelligent Automation Matter?

August 4, 2017 by Shared Services & Outsourcing Network

"LEE TALKS" Episode 6: Wisdom Comes From Scar Tissue

Lee Coulter from Ascension shared 3 key learning and wisdom on the level of environmental control necessary to prevent your digital labor from... Learn more »

May 2, 2017 by Lee Coulter

"LEE TALKS" Episode List (Ongoing series)

Hear from Lee Coulter from Ascension as he offers thought leadership and a strategic vision on the impact, benefits and opportunities from... Learn more »

March 20, 2017 by Lee Coulter

"LEE TALKS" Episode 5: Intelligent Automation Definitions and Standards

Lee Coulter from Ascension shared how he and the IEEE group are working to define and establish standards to drive consistency and further ease... Learn more »

March 3, 2017 by Lee Coulter

VIEW ALL VIDEOS & PODCASTS »

Drucker Inspired Management

How Your Business Could Become a Better 'Change-Leader'

"This is a new era of opportunity, but only for... Learn More »
October 8, 2017

Copycat To Copyright: Marginal Innovations Are More Disruptive Than You Think

I’m a fan of Harvard Business School professor... Learn More »
October 8, 2017

The 4 Roles of Accountability Within Your Company

When determining accountability within your... Learn More »
October 8, 2017

How Organizations Can Prepare For Change

Overcoming resistance to changes is often one of... Learn More »
October 8, 2017

How to Create World-Class Talent

It’s more important for success than strategy,... Learn More »
October 1, 2017

UPCOMING WEBINARS

Partnering for a Successful Financial Transformation

From Cost Cutting to Value Creation: Starting and Scaling with a Shared Services Operating Model

SOP’s in Shared Services – Red Tape or Rx for Efficiency Gains

Empower Employees, Get Results, Repeat: Leading a Modern HR Shared Service Center

Watch now »

Intelligent Automation Q3 Market Update: Provider Differentiators and Factors for IA Project Success

Watch now »

PepsiCo Journey to Continuous Accounting

Watch now »

How Uber & American Express Drive Shared Services Excellence through R2R Technology

Watch now »

Machen Sie Ihre Finanzprozesse schneller, effizienter und kostengünstiger mit Robotic Process Automation

Watch now »

Process Mining for Shared Services

Watch now »

VIEW ALL WEBINARS »

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Interactive webinar

Shared Services in the Not for Profit Sector – Missed Opportunity?

Culture Rules!

SSON HARDtalk with Deborah Kops

When The Chicken Dies... (Leadership Lessons from the Heart)

The Best Shared Services Quotes You’ll (N)Ever Hear

What would you like to do on SSON today?

LATEST CONTENT

“Averages Are Lazy” – Experimenting with Analysis & Visualization in Measuring Shared Services Customer Experience

SSON Podcast with the Producer of Rainman, Batman and Easy Rider

Building a Killer Business Case for Record to Report Transformation

The Metric Intelligence Hub™: A new country and industry-specific benchmarking tool for Shared Services, Finance and HR

Just launched: SSON’s 2018 State of the Shared Services Industry Survey

UPCOMING EVENTS

FEATURED ARTICLES

The Metric Intelligence Hub™: A new country and industry-specific benchmarking tool for Shared Services, Finance and HR

Just launched: SSON’s 2018 State of the Shared Services Industry Survey

P&G’s GBS: Leveraging exponential technology disruption to redefine work processes

Eastern Europe Shared Services and Outsourcing Week is proud to announce its latest conference sponsor – Wing

SSON HARDtalk: Asking the questions that no-one else dares!

FEATURED VIDEOS AND PODCASTS

Using the Back-Office as the Engine to Drive Transformation

Why Does Intelligent Automation Matter?

"LEE TALKS" Episode 6: Wisdom Comes From Scar Tissue

"LEE TALKS" Episode List (Ongoing series)

"LEE TALKS" Episode 5: Intelligent Automation Definitions and Standards

Drucker Inspired Management

How Your Business Could Become a Better 'Change-Leader'

Copycat To Copyright: Marginal Innovations Are More Disruptive Than You Think

The 4 Roles of Accountability Within Your Company

How Organizations Can Prepare For Change

How to Create World-Class Talent

UPCOMING WEBINARS

Get the latest SSON news and Updates

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