Change or Die: Investing in Talent within the Shared Services Industry
"Developing talent is business’s most important task – the sine qua non of competition in a knowledge economy" - Peter Drucker
Navigating the transition from low-cost labour to analytics and robotics services
This sense of the “next big thing” on the horizon is already making itself felt across the many Shared Services and BPOs based around Manila and some of the tier 2 locations. Read on for more.
SSON Podcast
The series covers personal conversations with global industry leaders released each week
Why human emotions will fuel thinking (and success) in the workforce of the future
How humans will become more valuable than ever before in the machine-driven age of robotics
CEE Market Report: Automation + Millennials = A New Delivery Paradigm
Across the world, digital innovations are forcing enterprises to rethink their staffing solutions, go-to-market strategies, and workflows. In the midst of all this, one model is shifting to center stage: Shared Services
