member

Anil Prem DSouza

Demystifying 5 Shared Services Misconceptions in Saudi Arabia

While the Middle East looks for ways to harness improved operational efficiency, Shared Services – a perfect model – still suffers from being relatively unknown. SSON's Columnist dispels a few myths and offers advice to enterprises

by: Anil Prem DSouza
Published: July 25, 2016
Tags: Middle East, Saudi Arabia


Anil Prem DSouza

3 Powerful Tips To Sell Your Shared Services Case to Your CXOs

Don't crash your fighter jet! To run Shared Services, think about the maintenance and structure required for a fighter jet ...

by: Anil Prem DSouza
Published: May 22, 2015
Tags: value, shared services, tips


Anil Prem DSouza

How to Prep for Shared Services: Lessons from a Six-Pack Abs Exercise Regime

Tips on how to succeed with your Shared Services "regime" – the 5-step plan to greater health

by: Anil Prem DSouza
Published: September 25, 2014
Tags: implementation, methodology, how to, launching


Anil Prem DSouza

Are You Still "Managing" Performance? Try "Enabling" it, Instead

A modern work place calls for a new performance strategy. Leave "managing" performance where it belongs: in the past. Instead, develop much more effective pull-strategies

by: Anil Prem DSouza
Published: July 30, 2014
Tags: Anil PremDSouza, culture, targets, efficiency, alignment, engagement, team, collaboration, KPI, KRA


Anil Prem DSouza

Say ‘Goodbye’ to E-mails and Tickets in Shared Services. Say ‘Hello’ to Social Technology and Collaborative Governance

Just as we use Google search for everything we do, you can train employees to access what they need through a collaborative, self service portal – and so reduce the load on your SSC

by: Anil Prem DSouza
Published: June 26, 2014
Tags: e-mail, social media, collaboration, communication, Anil Prem DSouza


Anil Prem DSouza

New Thoughts on the Age-old Debate: Make or Buy?

Internal or Outsourced? The decision can make or break the business case for shared services – not to mention your career. So here, in plain English, are the key pros and cons for each model.

by: Anil Prem DSouza
Published: May 19, 2014
Tags: Anil Prem DSouza, BPO, captive, arguments pro and con, make or buy


Anil Prem DSouza

Are You Geared Up for the Shared Services Revolution?

The revolution is coming – and it's weapons are technology and culture. Make sure you have both in your arsenal...

by: Anil Prem DSouza
Published: March 4, 2014
Tags: CI, Continuous Improvement, culture, technology, Anil Prem DSouza