Customer Setup Improvement Kaizen Event

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Posted: 08/31/2016

Customer Setup is the process within Lexmark that incorporates and operationalizes the written contract between the customer and Lexmark into Lexmark systems to enable the ordering of product, providing of services, and billing.Business problem:It was taking up to 70 business days for the Customer Setup process  to deliver its goods and

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Posted: 08/31/2016

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