iThink SSON – a Professor’s View of Outsourcing and Offshoring

What's Your Captive Center Strategy?

Ilan Oshri
Contributor: Ilan Oshri
Posted: 08/28/2012

Say you have set up a captive center to provide back office support or IT support, or maybe even R&D support, from an offshore or nearshore location. Did you have a strategy for your captive center?Most of you will probably say: sure, reduce operating costs by going offshore. Indeed, most of the IT and BPO captive centers, including customer

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Ilan Oshri
Contributor: Ilan Oshri
Posted: 08/28/2012

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