Is your BPO Partner a flexible friend?

SSON News and Analysis
Posted: 07/09/2012

I met with Rob Hornby this week, CIO of asset managers Old Mutual. Rob’s company has been through a lot of changes in the past few years, but he described to me a very interesting outsourcing scenario that I’d like to share with SSON readers.Old Mutual had outsourced both IT and BPO functions to HCL over four years ago. They were

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SSON News and Analysis
Posted: 07/09/2012


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