What’s the Role of BPO Today?

Posted: 04/05/2016

Interview with Anil Bhavnani, Director BPO Operations, Pfizer Anil Bhavnani has been managing Pfizer's BPO activities for the past nine years, and tells Barbara Hodge that he has seen a lot of changes over that time period. But while outsourcing forms a key plank of many business strategies, it's important to evaluate, in parallel,

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Posted: 04/05/2016


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