Credit Manager - Shared Service Centre

Summary: We are working closely with a FTSE 250 Group of companies in the creation of a brand new Shared Service Centre in Caerphilly, Gwent. As part of Phase 1 of the recruitment plan we are looking for a Credit Manager to act as the Subject Matter Expert to initially focus on all Credit & Collections activity and to establish, head up and manage the Credit & Collections team. This role is based in Caerphilly and reports into the Head of Finance Operations.

The Company: Having grown both organically and through acquisition over the course of the last 20 years, this Group of companies is now the leader within its market in the UK and a major player throughout Europe. A FTSE 250 listed business with 6,500UK employees and a turnover in excess of £2.5 billion, the Group has now taken the decision to drive significant efficiencies across their 60+UK sites through the establishment of an HR and Financial Shared Service Centre in Caerphilly,South Wales.

The Role: This is a pivotal role in the Shared Service Centre. With the remit of growing a team of 20+ to deliver best practice in the provision of Credit Management services across the UK businesses , this role will be responsible for managing:

* Risk Assessment / Credit Limits
* Cash Collection & Allocation
* Reduction of Day Sales Outstanding (DSO)
* Reduction of bad debts
* Credit Insurance

This role is also responsible for the day to day management, development and direction of the Credit and Colections team and has responsibility for planning and allocating the daily activity and work flow within the team on a 'right first time' basis. The role holder will take responsibility for driving continual improvements across all O2C processes in line with Group policies.

About You: To succeed in this role you will be a experienced Credit Manager - ideally ICM qualified - and will have gained significant practical experience within a similarly service centric, process driven transactional environment. You will be a proven people manager with experience of managing a team of at least 10-12 and will have strong leadership skills. You will be process focused and will ideally have had exposure to an environment where continual improvement of people and processes is the norm rather than the exception. You will have advanced communication skills and experience of handling demanding internal clients and external customers would be a distinct benefit. It goes without saying that you will be highly numerate, have excellent PC skills and be able to manage multiple priorities effectively.

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