Building Efficiency Through New Skill Sets: How to Succeed in the “New Era” of Shared Services
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How to hire and train for analytics and emotional intelligence in this "new era" of Shared Services
Over the past 5-10 years, there has been a significant shift in the role of Finance professionals, as a result of new technologies and increasingly streamlined processes. Nowhere is this more apparent than in Finance Shared Services where an analytical mindset is required to drive 100% out of new technology, and to make correct decisions where manual intervention is required. With AP impacting every department in an organization, and AR a critical component of working capital, watched by management on a daily basis, you cannot afford to be held back by lagging competencies.
Craig Simpkins, Director of Global Process and Finance, Service and Delivery at technology and industrial giant Johnson Controls, has witnessed these changes first hand, and has made motivation a key plank of his leadership style, particularly in getting employees to move beyond the confines of their skills base.
One thing Craig has learned is that redefining relationships and recruiting and training for soft skills is important if you want Finance to become a valued business partner. In this webinar, he will explain how to adapt as F&Awork evolves through automation and outsourcing.
In particular, Craig will address the following questions:
- How to hire for an analytical mindset (what to look for)
- Recognizing "emotional intelligence"
- Hiring and developing team payers
- Emphasizing accountability
- Encouraging Root Cause Analysis and corrective actions
- Getting staff to take ownership for driving results
- Tips on developing a pro-active culture
- How to develop change agents
- Identifying stakeholders that are important to your role
- How to build valuable relationships across IT and HR
Register for this webinar today:
Wednesday, May 28, 2014
7:30am - 8:30am EST
F&A is a high pressure job, and requires individuals that can not only withstand the pressure, but thrive and develop under it. Find out how to get the most out of your team – and your role. Don’t allow lagging competencies to hold you back.