The Hackett Group and SSON Service Center Benchmark Survey - Results
This webinar reviews the results of the SSON / Hackett survey on shared services strategy conducted in February of this year. The survey collected information on the reasons behind the creation of shared services organizations, the original goals of the initiative and the progress against those goals. This webinar explores the trends and themes that became apparent after a careful analysis of the survey results by Hackett’s subject matter experts.
Attend this webinar and learn:
- How the size and structure of the SSO affects its performance
- What strategies result in the highest performing organizations
- The one initiative that consistently delivers the highest returns