What can you learn from DHL’s e-billing approach?

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This FREE webinar was recorded on:
November 02, 2011
10:00 AM - 11:00 AM EST

Why would a large, multinational organisation introduce automated e-billing? Cutting costs and improving efficiencies is just the start.

There are hundreds of reasons why sending e-invoices to customers online makes sense.

Benefits for suppliers include:

  • Paper elimination
  • Reduced errors, and
  • Quicker settlement

Benefits for customers include:

  • Quicker delivery, and
  • Faster dispute process

It’s a win-win for both sides.

That’s why DHL Express Europe, the global market leader in the international express and logistics industry, decided to replace its paper-based invoicing process with an electronic billing system. To date, 75% of UK customers have been migrated with the result that customer queries & copy invoice requests have been reduced by 40%, and DSO reduced by 2 days.

Join this free webinar to learn how to run a multiregional e-billing project – from initial business case, to project planning, pilot and country roll-out. You’ll gain tips like: e-billing should be part of an overall e-commerce strategy, not just part of finance; and you’ll learn not to over-promise – keep it simple and impress with results.

The webinar will also introduce the solution itself, including features such as invoice presentment, search, query management and supporting document attachment.

We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.