Communication & Culture
Podcast with Circle K's Jorgen Lislerud on making a good brand GREAT
July 31 by SSONPodcast with Jorgen Lislerud, Circle K's MD of the Business Center SIA – on the strategy underpinning the global rebrand supported by shared services Episode Overview:Recorded at the Nordic RPA &...
8 Skills You Need to Lead Shared Services in the Middle East
July 27 by SSONDiscover the top qualities required for your management team to embark on their shared services journey. Download the file which highlights the importance of process expertise, talent management, comm...
Prioritising Talent Development within Global Business Services
July 12 by SSON Industry ReportsThe Certified Global Business Services Professionals (CGBSP) Program and the Shared Services & Outsourcing Network (SSON) conducted a survey of 218 global GBS/Shared Services professionals between...
Will Your Ego Be the Death of Your Career?
July 11 by Ed Hess and Katherine LudwigIn just a few short years, as machines displace human workers, egoists, individualists, and aggressive types will be replaced by those with quiet egos. The new book Humility Is the New Smart ...
Podcast interview with Kathleen Bienkowski, Emory University
July 03 by The Shared Services & Outsourcing Network EditorPodcast with Emory University's Kathleen BienkowskiEpisode Overview:Recorded at SSOWeek, Kathleen Bienkowski joins us and shares that she feels that her psych background has done her a world of good i...
The Millennial Secret: How to win them over by playing them at their own game
June 21 by SSONHow BP used game psychology to make it fun for staff to engage with training, and align with enterprise goals
For a thriving workplace, try a little happiness
June 20 by SSONNew research on human experience in the workplace reveals happiness as the key ingredient for engagement and productivityDoes your workplace foster happiness? Nearly 70 percent of employees globally a...
How to get the most out of your conference experience - SSON Editor’s Tips
May 15 by SSONWhether it's your first rodeo or your 50th, here’s a reminder of how to make the best use of your time at SSO Week Europe in Manchester this week.#1: Use the app: Reach out to speakers you want to mee...
How to Lead Shared Services from Implementation to Stabilization
May 15 by The Shared Services & Outsourcing Network EditorHow to shift your leadership priorities and skills as you move from planning service delivery centers to stabilization/ business as usual
Shared Intelligence Monthly Member Spotlight: Tilak Banerjee
May 05 by Tilak BanerjeeTilak Banerjee is Director of Global Business Services at EMC. Learn about the significant trends in shared services as he shared his insights about the indsutry.NOTE: Network with people like Tilak i...
In a World of Global Business Services: How to Control Your Destiny
April 10 by Shane Cragun & Kate SweetmanHow to build your Shared Services' influence by positioning yourself to take advantage of changes in the global landscape
Shared Intelligence Monthly Member Spotlight: Clintelle Stephen, CARE USA
March 16 by Clintelle StephenClintelle Stephen is Manager of CARE USA's HR Services and has over 7 years of experience. Find out what has been Clintelle's biggest challenge and achievement in shared services, as well as her goals...