Adam has 20 years IT, RPA, BPO and consulting experience, selling, designing, delivering and operating business-critical enterprise solutions across a range of sectors.
In 2017, Adam founded the customer success function at Thoughtonomy (now Blue Prism Cloud) and is responsible for designing, owning and executing the customer success strategy globally for BPC. Measuring and managing the success of the strategy through Advocacy, Consumption and Retention.
Adam's team helps clients to define and build their Centre of Excellence and the Automation Operating Model with the appropriate application of people, process, technology and government to maximise value and improve the client's ROI. The team then work long-term with the client to help them scale across their enterprise.