Deborah Kops

Deborah Kops is Managing Principal of Sourcing Change (, the first resource dedicated exclusively to shared services and outsourcing change management strategy.  With experience as a shared services executive, buyer, provider, and private equity adviser, she works with leading companies to manage globalization challenges.

Her career includes managing directorships at both FleetBoston Financial (now Bank of America) and Deutsche Bank, advisory partnerships at Arthur Andersen and PricewaterhouseCoopers, and chief marketing officer of a leading Indian-legacy outsourcing company. 

Deborah frequently presents at major industry forums, and leads The Conference Board’s Global Business Services and Emerging Shared Services Councils. A strategic advisor to technology companies,, and, Deborah sits on the boards of Goldman Sachs-funded, and award-winning social impact outsourcer and is the founder and vice-chair of Liberty Source PBC, the first U.S. onshore business process services company harnessing the talents of US military spouses to compete with offshore delivery. Deborah can be reached at


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