John Chess is an independent consultant focused on offshore based Global Services. He is an industry pioneer with expertise in business process outsourcing, shared services, and associated technologies. He was a founder of MediCall in 2002, the industries first Philippine BPO focused on clinical and healthcare oriented services supporting leading US payers, Pharma and life science enterprises. MediCall was acquired by Cognizant in 2012 where John continued to manage and grow the practice. Today John is fulfilling his vision of offering his experience; knowledge and vast industry contacts to US based Enterprises desiring to establish their own Global In House or Shared Service Centers in the Philippines.