Lars Hölzer

Operational Executive with deep understanding and 10+ years leadership experience in Global Business Services (GBS) / Shared Services (SSC) and Business process outsourcing (BPO) activities in different industries. Headed SSC activities in multiple business disciplines including F&A, Controlling, Procurement, HR, IT and Real Estate Services. Lars has set-up, established and operated service centers in Germany, Poland, India, Mexico, Philippines and Brazil. He is an international experienced convincing leader. He is an expert in restructuring and streamlining administrative functions and has delivered significant savings by driving change in large organizations and developing businesses.

Since November 2019 Lars is responsible for the Global Business Service Operations at Lufthansa Group. This includes heading transactional services and CoE services in the functions F&A, HR, Procurement and IT. The service delivery centers are located in Frankfurt (GER), Hamburg (GER), Cracow (PL), Manila (PHL) and Mexico City.

Since May 2020 Lars is appointed to an additional role as Global process owner for Financial Services. He ir responsible for methods and systems in the areas of P2P, O2C and Revenue Accounting across all Business Units and all Financial Systems at Lufthansa Group.

Lars has been steering the business transformation program at t-systems from June 2018 to October 2019 and achieved significant cost savings by overhead reduction and improvements in Operations. He started various initiatives to enable structural improvements in the Company.

Lars has established and headed the Global Shared Services at thyssenkrupp since November 2013. He has set-up a new organization with 1.500+ employees in six countries in a captive hub and spoke approach over the last four years. He has successfully implemented international outsourcing activities combined with new IT systems.

Prior to this, Lars spent 17 years with Daimler where he held several leadership positions. Since 2008 he was managing director of the new founded German Shared Services Center in Berlin. Lars established and headed the operations of a multifunctional internal service provider delivering services for F&A, Controlling, procurement and HR on a very competitive cost level due to having negotiated designated labor costs agreements for this company.

Prior to setting up Shared Services at Daimler Lars spent 6 years as senior manager F&A at the MB plant in Bremen.

Prior to this Lars was manger in Controlling MB passenger cars in Stuttgart followed by financial analyst.


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