Matthew Gundersen

Leadership of the Asia Pacific Shared Services centre in Kuala Lumpur consisting of 180 staff.
Existing operations since 2003.

Key focus areas are ensuring continued development and nurture of a strong team culture in an environment where staff numbers doubled in less than 18 months.

Diverse cultural mix where expectations, communication and working styles differ. Bringing both challenges and personal insights on motivation and how to build cooperation across teams that differ in their cultural and demographic make up.

Budgetary oversight, management development, lead process and activity transitions into the centre with multiple global external stakeholders.

With so much going on in shared services this year, what are three areas you're identifying as critical?...Full Article »